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Reports on engagement engine — Cloud Customer Connect
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Reports on engagement engine

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edited Apr 8, 2019 1:44PM in Reporting & Analytics for B2C Service 1 comment

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i recently started working with a new site, they are using EE to display chat icon on 3rd party website, do we have any Rule which indicate which EE rule redirected the which Chat :

columns Required :

EE rule name

Chat ID

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