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Report automation to the users available in the report

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edited Apr 9, 2019 1:07PM in Reporting & Analytics for B2C Service 2 comments

Summary

Report Automation

Content

Hi All,

I have created a report that contains users and the count of incidents they are assigned to. Now the requirement is that the client wanted each user mentioned in the report to get a mail notification, stating x number of incidents are pending. Can this be done? This has to be automated

 

Version

Oracle Service Cloud 18 D

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