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Employee self-service tobacco affidavit — Cloud Customer Connect
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Employee self-service tobacco affidavit

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edited Sep 5, 2020 12:10AM in Benefits 2 comments

Summary

Ability for employees to manage their own tobacco usage

Content

For quite a long time now, employees have been able to manage/report tobacco usage for their contacts/dependents. I still have yet to see where they can manage their own. I haven't been able to find a good way to solve for this issue to date. Any solution seems to point to DFFs and either user-defined criteria or fast formulas. Since this is outside the typical enrollment flow, it leads to poorer employee experience and lower incidence of self-reporting. How have others enabled employees to maintain this data. Any feedback from Oracle on when this feature will be available?

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