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Unable to trigger Custom Notification in Candidate Selection Process in ORC 19B — Cloud Customer Connect
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Unable to trigger Custom Notification in Candidate Selection Process in ORC 19B

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edited May 20, 2019 1:34PM in Recruiting, Opportunity Marketplace 2 comments

Summary

Unable to trigger Custom Notification in Candidate Selection Process in ORC 19B

Content

Hi,

This is in ORC 19B

We would like to trigger few Custom Notification through Candidate Selection Process at certain phase and states.

So, I defined these custom notification under Recruiting Content Library > Create > Under Category Automated Job Application Notification

These custom notification are all active.

I also defined these custom messages that are created at a few particular (desired) Phase and States.

Issue :

These custom notifications are not triggered when tested. 

When the candidate is moved to a particular phase or state (supposed to be triggering point). The messages are not triggered to the candidate.

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