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Prediction and Recommendations in ODA — Cloud Customer Connect
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Prediction and Recommendations in ODA

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edited Jul 29, 2019 3:55PM in Digital Assistant and Mobile 4 comments

Summary

Implementation for prediction and recommendations

Content

Hello,

I'm looking for sample implementation for prediction and recommendations in Digital Assistant.

e.g. For banking use case, when the existing customer log into the bot based on his customer profile or previous interaction to the bot.

i would like to recommend him/her certain banking product i.e car loan or home loan.

Can you please guide me how this can be implemented in ODA.

 

Regards,

Vikhil

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