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Chats Report not functioning before February 2019

edited Aug 1, 2019 12:42PM in Reporting & Analytics for B2C Service 7 comments

Summary

Chats Report not functioning before February 2019

Content

Hello,

I created a report for Chats and it's not functioning on any period before February 2019.

I added the report definition.

Can you please help me? I need to be able to see results for 2017, 2018 and 2019.

Thank you,
M

Version

Oracle Service Cloud 19D
Tagged:

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