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is it possible to tell who all clicked/viewed on answer and how many times in interval.

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edited Aug 12, 2019 5:58PM in Reporting & Analytics for B2C Service 5 comments

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we have created a customer portal which used by our agent, to access this CP page agent has to login first on end user page. now my client would like to identify number of hits on answer per login.

is it possible to tell who all clicked/viewed on answer and how many times in interval.

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