You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

A white space in quick search is creating issue with BUI

Received Response
17
Views
6
Comments
edited Aug 29, 2019 6:58PM in Reporting & Analytics for B2C Service 6 comments

Summary

Putting a white space in quick search Contact report is creating issues with search results

Content

Hi,

When I am searching using Quick Search report for Contacts in agent desktop, putting a white space after the search term is not creating any issue with search results as it is trimmed before search but same thing is not happening with BUI quick search Contacts report.

Any idea from where I can make that work. Is there any option or configuration setting we have to enable for Browser User Interface (BUI).

Thanks in advance

-Ashutosh

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!