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A white space in quick search is creating issue with BUI

edited Aug 29, 2019 6:58PM in Reporting & Analytics for B2C Service 6 comments

Summary

Putting a white space in quick search Contact report is creating issues with search results

Content

Hi,

When I am searching using Quick Search report for Contacts in agent desktop, putting a white space after the search term is not creating any issue with search results as it is trimmed before search but same thing is not happening with BUI quick search Contacts report.

Any idea from where I can make that work. Is there any option or configuration setting we have to enable for Browser User Interface (BUI).

Thanks in advance

-Ashutosh

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