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What makes a conversation complete? — Cloud Customer Connect
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What makes a conversation complete?

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edited Oct 9, 2019 3:29PM in Digital Assistant and Mobile 1 comment

Summary

What are the determining factors for 'completed'

Content

We see some conversations in both incomplete and complete that we can't immediately explain What decides if the conversation is complete? For the flow, I understand the 'done' part where we can choose if it's complete but for QnA why are some complete and some incomplete?

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