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What are channels 'unknown' and 'test' — Cloud Customer Connect

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What are channels 'unknown' and 'test'

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Oct 22, 2019 2:21PM edited Oct 22, 2019 2:21PM in Digital Assistant and Mobile 10 comments

Summary

What are channels 'unknown' and 'test'

Content

I see channels 'unknown', 'web' and 'test' in Analytics. I have put the bot on our site so web makes sense - what are the other 2?

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