You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Report with link to attachments.

Accepted answer
82
Views
9
Comments
edited Oct 31, 2019 12:30PM in Reporting & Analytics for B2C Service 9 comments

Summary

How do I get a report with a link to attachments for each incident?

Content

Hello,

I have a report that shows the incident information and the attachments associated with the incident.  Now I want to have a link in the report that allows the user to click and download the attachment from the report.  I'd prefer to be able to do a mass export of the attachments, but I understand that isn't possible.  So, I'll settle for this list of attachments I've created wit links to the attachments for the user to use to download the attachments - can anyone help?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!