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19D Configurable template Caching

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edited Nov 13, 2019 3:29PM in Self Service Procurement 24 comments

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Hi team

We are facing issues with configurable workflow notification templates after upgrade to 19D , Any changes done in the BI template do not reflect instantly . There is a lag typically of 24 hours for the changes to be reflected , Not sure if some job is running in the background

We tried even clearing the Cache from XMLPServer , but does not work for us

This is happening consistently across Requisition , Change Order  and even configured templates from Financials .

Has anyone else faced this issue . We do have a reference SR3-21528697831 open for this

Thanks

Rohan

Version

19D
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