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Using Teamwork for Part Day — Cloud Customer Connect
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Using Teamwork for Part Day

Question
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edited Dec 10, 2019 9:03AM in Field Service

Summary

How to configure resources to change teams part way through the day

Content

In our organisation, we have resources who work together as teams. Generally these team assignments will be the same during the working day, but there are some use cases where team assignments can change part way through the day. 

We have been looking to utilise Teamwork functionality as a way to achieve this, however we have found a fundamental limitation with Teamwork which i wanted to share, and discuss to see if other customers have similar use cases and any suggestions on how to achieve the desired outcome.

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