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Analytics Vs Insights — Cloud Customer Connect
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Analytics Vs Insights

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edited Dec 11, 2019 4:20PM in Digital Assistant and Mobile 4 comments

Summary

Analytics & Insight chat figures differ

Content

Hi,

Can anyone provide any info why the chat figures for Analytics & Insights are wildly different.

E.g. for the past 7 days the figures differ by nearly 16K, Analytics shows 17.4K, Insights 1.5K.

Any info would be great.

Regards,

Tim

 

Version

19.4.1
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