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GDPR & Subject Access Request — Cloud Customer Connect
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GDPR & Subject Access Request

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edited Dec 17, 2019 1:10PM in Reporting & Analytics for B2C Service 24 comments

Summary

Extract all information we hold on an idividual

Content

Hi all

Under GDPR we need to be able to respond to an individual who makes a subject access request (SAR) with all of the details that we hold on them and I was wondering if any of you fine folk have any slick ways of doing this.

I'm putting together a dashboard based on a ContactID to show all fields on tables that hold information related to that Contact (Incident, Fattach, etc.)but I'll be honest it's really clunky. My main issue is that I can't seem to find a way to hide columns that hold a NULL value so the display is just an absolute mess.

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