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Doubts about report 'Visits by time'

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edited Dec 17, 2019 4:41PM in Reporting & Analytics for B2C Service

Summary

Doubts about report 'Visits by time'

Content

We would like to know if the report 'Visits by time' reflects only the effective visits to the portal or, for example, visits to the login page without logging in, to the password reset page, or connection attempts by SSO without connecting ...

That is, if a user accesses the login page but fails to log in, does this action already count as a visit in the 'Visits by time' report?

We have verified that the number of visits between this report and the report 'Reference sites' (taking into account the records in which the reference site is not informed) more or less stable, but that if we check the data in the report 'Reference sites' there are sessions in which apart from the SOURCE registry there are no more movements except for example with the action id '/openlogin/saml', '/utils/login_form', '/ajaxRequest/FormTokenUpdate' without having any record with the user data logged.

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