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is there any way to count number of private note added by per Agent?

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edited Jan 20, 2020 12:20PM in Reporting & Analytics for B2C Service 5 comments

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is there any way to count number of private note added by per Agent?

just like we can count how many times agent changed the particular status by using this expression: sum(if(transactions.trans_type=6 & (transactions.id1=2 | transactions.id1=3 | transactions.id1=135), 1, 0))

can we do this for Private Note as well ?

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