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Ticket backlog trend chart — Cloud Customer Connect
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Ticket backlog trend chart

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edited Jan 21, 2020 3:09PM in Reporting & Analytics for B2C Service 16 comments

Summary

Help with Ticket backlog trend chart

Content

Hello,

I am trying to create a 12 month trend of the incident backlog. The only way i could think of was by calculating the situation for each month one by one but now i am stuck with the chart... is there a way to create a line chart of the data? I am attaching the report i've created so far. Help!

Many thanks..

kinga

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