Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Ticket backlog trend chart — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Ticket backlog trend chart

Received Response
edited Jan 21, 2020 3:09PM in Reporting & Analytics for B2C Service 16 comments


Help with Ticket backlog trend chart



I am trying to create a 12 month trend of the incident backlog. The only way i could think of was by calculating the situation for each month one by one but now i am stuck with the chart... is there a way to create a line chart of the data? I am attaching the report i've created so far. Help!

Many thanks..


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!