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User approves from the Performance Document > Approval Notification “Action Required” not removed fr

edited Jan 28, 2020 2:56PM in Performance Management 2 comments

Content

Hello All,

I will appreciate your help in the following issue:

The configured Performance Process Flow has the First Approval task after the Manager Evaluation of Workers task (PFA S1)

When the Manager completes the task “Manager Evaluation of Workers”, HR is notified (PFA S2). In the Pending Notifications window, HR clicks on the “Action Required” performance approval notification. Then in this performance approval notification window (PFA S3), HR clicks on the performance document link “View Performance Document Annual Performance Review 19” (PFA S4). On the performance document, HR clicks on the Approve button (PFA S5). 

However after signing out, waiting some minutes, and signing in, the related “Action Required” performance approval notification is still in the Pending Notifications window (PFA S6).

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