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OFSC - OIC Initial Setup

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edited Feb 8, 2020 4:57PM in Field Service 1 comment

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Hi,

We tried to use the OFSC business events in OIC. We are configuring the OFSC for the initial setup.

We could not find the Integration Cloud Service (ICS) Icon in the Configuration screen, as described in the Oracle document (https://docs.oracle.com/en/cloud/paas/integration-cloud-service/icsfs/prerequisites-creating-connection.html#GUID-10D41654-2606-4102-BFE7-5FB44206B815) section - "Enabling Event Publishing from Oracle Field Service Cloud to Oracle Integration Cloud Service".

Even I couldn't find the Integration Cloud Service(ICS) button in the User Type - > Screen configuration section.

Do we need to configure anything else to view the ICS in OFSC screen?

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