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Customize Date format in Service Cloud reports dynamically

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edited Feb 13, 2020 5:47AM in Reporting & Analytics for B2C Service 3 comments

Summary

We have a requirement where users from world wide are expecting date formats to be displayed based on their location.

Content

Hi,

Thanks for looking to help!

Currently we are using 'DD-MM-YYYY' format in all the date fields of our reports. We got a feedback to change the date format dynamically based on users location.

For example:

"Start Date" field in a report should appear as "13-02-2020" for an European user and as "2020-02-13" for a Japanese user.  Is there any way we can achieve this using report properties? To make it simple let us assume there is a "Country" field in the same report.

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