Approvals Triage: Impact of Immediate Withdraw of a requisition submitted for approval
Summary
Why am I seeing multiple approval requests for the same requisition?Content
Customers / Support
This has been an exceedingly frequent occurrence in triage of approvals related issues.
Problem:
The customer sees multiple approval requests for the same requisition being sent to approvers
The customer sees Document Action History indicating that the System Administrator has withdrawn an approval notification
The customer sees one approval process open even though the requisition has been notification
Analysis:
All the above symptoms commonly lead to one issue in a majority of the cases - The requester that submitted the requisition withdrew said requisition almost immediately and then resubmitted the same requisition.
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