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password

edited Mar 9, 2020 5:53PM in Taleo Business Edition (TBE) 10 comments

Summary

Password reset for a user

Content

An user has tried too many times to reset the password and system blocked the user from logging in for 20 Mins. I send the new password link, she reset the password, but still when she login with the new password she get the same error: "Security Problem 
Your account has been temporarily blocked due to
a high number of unsuccessful login attempts.
Please try back in 20 to 30 minutes."

 

Its more than 30 mins now. Any idea. 

Version

20A

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