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Apple mail Client - Unable to view additional pages of Invoice Image

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edited Mar 24, 2020 1:29PM in Payables, Payments & Cash Management 6 comments

Summary

Apple mail Client - Unable to view additional pages of Invoice Image. Please suggest some third party app which can allow to view all pages of Invoice image

Content

Hi All, my client is using Apple Mail client to receive the email on phone, they also use the phone to view and approve the invoices.
However, they are having the issue with invoice attachments and unable to see additional pages of invoice image. We contacted Oracle support and they confirmed it's an apple issue and Apple has confirmed that they can easily reproduce the issue and they do not see it as a bug. They stated Apple acknowledges that their native client and the iOS itself only handle single page TIFFs.

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