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Report Needs to Include Updated Messages, New Messages and %s and Real Time



Updated Messages, New Messages and %s Percentages for queues - Real Time


I'm trying to develop a report that will give the 'Queues' current volume, volume that is 24 hours old and volume that is 48 hours old. We'd also like to display a % for each of the 24 and 48 hour columns. Pretty much trying to say Queue X has 200 in queue currently, 50 are over 24 hours old = 25% and 20 are over 48 hours old = 10%. This also needs to be real time - New and Updated responses so we can't use the Incident Performance table. I've attached my most recent attempts at this report but its

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