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Attribute WorkCenterId in WorkOrderOperationEO is required. Work center for operation 10 is not acti — Cloud Customer Connect
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Attribute WorkCenterId in WorkOrderOperationEO is required. Work center for operation 10 is not acti

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edited Apr 25, 2020 9:42AM in Service Logistics 1 comment

Summary

Unable to post charges for a work order in Service Logistics

Content

I'm using Service Logistics and I'm trying to post charges for a generic work order created in B2B Cloud. I can access my work order from Service Logistics, manage Work Order and Charges. I have added some charges, example: expenses, labour, Warranty install and Warranty return (for serialized components). When I want o complete the flow pressing button 'Post Charges', I get an error message: "Attribute WorkCenterId in WorkOrderOperationEO is required. Work center for operation 10 is not active. (WIE-4425220)".

From the Service Logistics user guide, 20A, I can read that "The field service administrators review the debrief transactions; add or update the debrief information and post the charges. When charges are posted, a sales order is generated for invoicing and accounting.

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