Debrief
Discussion List
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Create Debrief Corrections and Charges functionality is not working as expectedSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, https://www.oracle.com/webfolder/…venkatesh ravi 15 views 2 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics -
HOW TO MAKE CORRECTIONS FOR DEBRIEF AND CHARGE TRANSACTIONSSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, There are new features discussed …Muthukumaran J 31 views 2 comments 1 point Most recent by Bhargav Nandanwar - Trinamix Service Logistics -
SAC with Fixed Charge Billing Type and Zero Charge do not Show up in Add Fixed Charge PopupSummary: I have created a SAC FS_FOC_TRAVEL attached to Billing Type Fixed Charge. It has Zero Charge checkbox checked. The Billing Type setup for Fixed Charge is also c…Satya Balakrishnan-Oracle 82 views 9 comments 1 point Most recent by Sudhan-Oracle Service Logistics
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Depot Repair Debrief Charges Subject Area for OTBII am unable to find subject area for Depot Repair Debrief Charges, Please guide where i can find this subject area
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Can we extend Estimates page in service logistics?Summary: We wanted to extend the Estimate page in service logistics by adding new fields, add some actions chains to it and call few REST APIs. Is it possible to extend …
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How the billing & Costing works in project when a proj based MNT WO is executed from SL for OFS WOSummary: When a project based maintenance work order is executed in field service, how the billing and costing works in project ? Once Debrief is done in field service t…
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Posting a Single Line Item in Charges in manage work orders and charges in the service logistics .Summary: Hi everyone, In the Service Logistics under Manage Work Order and Charges, I’ve noticed that when I try to post a single line item from the Charges section, the… -
Is there a way to process costs from various Work Order Charges debrief to cost accounting in bulk?Multiple Field service work orders across service requests exist in the system. Client wishes to update/transfer the costs for all the work order charges (labor and mate…Bhargav Nandanwar - Trinamix 21 views 2 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics
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Is there any way Expenses on Service Logistics can be captured on Projects Costing?Client wishes to capture expenses from the service logistics debrief page to projects costs. And based on that projects costs, the project billing will be created. So is…Bhargav Nandanwar - Trinamix 24 views 4 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics
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Hi Experts, having a requirement to send debrief estimates to Service request contacts.Summary: I am unable to get joins between debriefs(depot repair ) , Service request and RMA orders .I tried joining RCL_DEBRIEF_HEADERS. parent_entity_id with RCL_PARTS_…
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data security on debriefs (rcl_debrief_headers)Summary: Our customer Domino Printing is a global organizations with service channels spread across many countries (or groups of contiguous countries in Europe like Bene…Satya Balakrishnan-Oracle 11 views 1 comment 0 points Most recent by Satya Ganti-Oracle Service Logistics
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Manage Charges and Estimates - Technician Field is not editable?Hi Team, I encountered an issue while trying to modify the Technician and was unable to complete the process. Could you kindly assist me in understanding the possible re…
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How can I search on Redwood Work Orders and Charges (Debriefs) UI using Document NumberSummary: In Redwood Landing Page for Work orders and charges, how can I search using Document Number of Asset Number or Asset Serial Number? Below the search bar, I see …Satya Balakrishnan-Oracle 26 views 5 comments 0 points Most recent by Hans Haugerud-Oracle Service Logistics
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Vendor managed inventory -without license for the module Collaborative PlanningSummary: We do not have a planning license, but we want to implement Vendor Managed Inventory (VMI) for our business. We need to set up Manage VMI network, which is part…
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Estimate form in redwood Depot repair formSummary: There is no Estimate form in Redwood depot repair form, how we can enable it
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total charges not apearing in depot repair redwood formtotal charges not apearing in depot repair redwood form
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Is it possible to audit changes to DFFs on the Debrief Header?We have a requirement to capture the old value, new value, the date of the change, and the user who made the change for a DFF that is stored on the Debrief Headers (RCL_… -
Service Logistic - Add Part UI to have technician's region defaultedDear All, i have attached the screen shot for your reference. Can we have customization in service logistic > Add Parts / Labour / Expense page to default the Activity a…
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End to end flow for Oracle Field service inventory managementSummary: Looking for a flow chart or document that has the end to end flow and setups for inventory flow between Oracle Fusion ERP and Oracle Field service cloud. Conten…Hardik Gupta 126 views 6 comments 0 points Most recent by Srikanth Venkatasubramanyan Service Logistics -
how to retrieve Auto Posting Debrief errorsSummary: If auto posting ESS job fails, does it store the errors in any table? We would like to retrieve the Auto posting errors in OIC. Content (please ensure you mask … -
Unable to search Work definition from list of values in EstimateeSummary: Unable to search Work definition from list of values in estimate and Depot repair form Content (please ensure you mask any confidential information): While crea… -
How to rename the "Post Charges and close" button to "Approve"Hi team, In the Order Management > Work Order Charges UI, when we get to the debrief details screen, we want to rename the button "Post Charges and Close" to "Approve" a…
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Will Debriefing of Parts Added update the Installed Base HierarchySummary: As per the standard functionality of Service Logistics, when Posting a Debrief (Add Part) from OFS when a Part is Installed to an Asset (Asset on the Debrief He…hussamyousufkunju-Oracle 3 views 1 comment 0 points Most recent by Sandesh Chandrappa-Oracle Service Logistics -
part exchanges and depot repair for products and parts that are not Asset TrackedSummary: Is there a way to create Repair Orders in Manage Depot Repair UI for Non-Asset items Content (please ensure you mask any confidential information): We have crea…
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Hyperlink/error pop-up feature for OM extension related errors on Work Order Charges Redwood PageSummary: We have created OM extensions that trigger certain business validations for custom DFFs on Work Order Charges Redwood page. These validations get triggered on c…
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Post Work Order Charges by Technician from other BUSummary: We have the business case where field service engineers would be supporting other business units, for example a customer from Netherlands have requested for a r…hussamyousufkunju-Oracle 2 views 0 comments 0 points Started by hussamyousufkunju-Oracle Service Logistics
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Organization to default in Manage Depot Repair Search PageSummary: Organization to default in Manage Depot Repair Search Page Content (please ensure you mask any confidential information): Hi Experts, We want to default Organiz…
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Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi… -
Suboptimal relationship between rcl_debrief_headers and svc_work_ordersSummary: The only relationship we can establish is- rcl_debrief_headers.parent_entity_id = svc_work_orders.wo_id, which is suboptimal as parent entity column is not inde…SatyendraSingh Dangi-Oracle 2 views 0 comments 0 points Started by SatyendraSingh Dangi-Oracle Service Logistics
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Use DFF in binding params of expression builder(page composer)Summary: How to use DFF in binding params of expression builder(page composer) Content (please ensure you mask any confidential information): We have created two DFF's o…