Debrief
Discussion List
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The value RCL_0000039139 provided for the Work Order attribute is invalidSummary: While posting the charges for parts, we are getting this error in Service Logistics. The value RCL_0000039139 provided for the Work Order attribute is invalid A… -
Hi Experts, Need PVO for Service Request Part details and attributes associated to that PVO.Summary: We working on OM extension to default the freight terms,service activity code from service request part details to order management. Content (required): We foun… -
Required table and column mappings for the below mentioned entities from the UISummary: Required table and column mappings for the below mentioned entities from the UI UI Navigation : Service Request > Part Detail > Line Required column : Order Num…
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How to delete a Charge Line created against Maintenance Work OrdersSummary: How to delete Charge Line created against Maintenance Work Order. Content (required): We have a requirement to eliminate the some of the Charges Line generated …
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Create Debrief Corrections and Charges functionality is not working as expectedSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, https://www.oracle.com/webfolder/… -
Error while trying to insert Labor Debrief Line REST API via POSTMANSummary: I am following the REST API explained in https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufacturing/23b/fasrp/op-debriefs-debriefheaderid-child-lines-…
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How to Transfer Service Request Data to Generic Work OrderSummary: We would like to transfer the Problem Description from the Service Request to Generic Work Order Content (required): As a part of Business process, there are fe…
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Approval for Posting Charges Debrief ChargesSummary: We have requirement to submit the Labor, Parts and Expense debrief to be submitted for approval, when posting them to a sale order for billing. Content (require…
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HOW TO MAKE CORRECTIONS FOR DEBRIEF AND CHARGE TRANSACTIONSSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, There are new features discussed …
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Data Migration of Debrief details from Legacy system into Service LogisticsSummary: We have a requirement to migrate data from Legacy system in Oracle Fusion stack. There will be migration of entities like B2B Service request, then associated W…
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How to override the Estimate Price in Service LogisticsSummary: We would like to override the Price in the Service Logistics under Manage Charges and Estimates UI. Content (required): We have a requirement to override the Es…
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After Posting Charges few of the fields are coming as blank in Sales OrderSummary: Hi, After we post the charges from Service Logistics, Sales Order gets created. Within the Sales Order when we look at the fields like Ship to Customer, Ship To…
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Can we import Debriefs via FBDI?Summary: We see that we can create Debriefs/Debrief lines via REST. But for bulk data, can these be imported via FBDI ? Content (required): Version (include the version …Satya Balakrishnan-Oracle 11 views 3 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Service Activity Type Usage - Customer Support and Parts ExchangeSummary: We are trying to use Service Logistics for our Business Content (required): Below is the snippet from Oracle Documentation but need more clarity where these bus…
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Print estimates from Manage Depot Repair WorkbenchSummary Can we Print estimates from Manage Depot Repair WorkbenchContent HI Team, Can we Print estimates from Manage Depot Repair Workbench. Business needs to send the e… -
How to add Diagnostics for RepairSummary: We want to add Diagnostics details while doing Estimates/Repairs to capture the Actual Repair Activities which is planned for Repairs Content (required): Enterp…
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Usage of Cost Organization LOV on Manage Estimates & Charges UISummary: As a part of Work Order processing, we have processed the Work Order. Now, we want to submit the Charges and bill the customer, but the Cost Organization LOV is…Abhishek Sinha 51 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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How to Create Estimates in Manage Charges and Estimates without any Parent TransactionSummary: We have a requirement to generate Estimates before creating any Service Work Order to answer the enquiries about the expected price of repair made by customer o…
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Can anyone help me in finding the SaaS tables mappings for Depot Repair Workbench screen dataSummary: I have received requirement to build BIP/OTBI report on Depot Repair Workbench estimates screen. Could anyone help me in find the either table mappings or otbi …
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Link Depot Repair RMA to Repair OrderSummary: Link Depot Repair RMA to Repair Order Content (required): Hi Team - We have created Depot Repair RMA via Service Request REST APIs. RMA Order is visible in Depo… -
Cost Posting for DebriefSummary Cost Posting for DebriefContent For the costing of the debriefed material & resource overhead, do we plan to capture that and post it to Accounting? Version 20A -
PVO for service charges of the debrief lines for a work orderSummary: PVO for RCL_SERVICE_CHARGES under Debrief lines. Content (required): We have a requirement to fetch service charges of the debrief lines for a work order using …
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Preventive Maintenance of Customer AssetsSummary: Preventive Maintenance of Customer Assets without Field Service/ B2B service Content (required): Hi, We need to perform preventive maintenance of customer asset…
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API to Create Charges for Debrief Document Type = RMASummary: API to Create Charges for Debrief Document Type = RMA Content (required): Hi - Could you please let me know if we have an API available which can trigger the Cr…Sanin Antony T 51 views 4 comments 0 points Most recent by Christian Carrazco-Oracle Service Logistics
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Unable to Create Depot Repair Work OrderSummary Unable to Create Depot Repair Work OrderContent Hi, While trying to create Depot Repair Work Order system is showing error as "You must provide a value for the O… -
Can we create Estimates in the Depot repair Page through API or FBDI?Summary:Can we create Estimates in the Depot repair Page through API or FBDI? Content (required): Version (include the version you are using, if applicable):11.13.22.10.… -
The contract start date isnt valid. Make sure it contains a value and occurs before the contract endSummary: The submit failed for sales order 1010091, on order line 300000003307149, in schedule 300000003307149. The following error occurred: The contract start date isn…
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Can we have the Complete Debrief Button in Service Logistics "Manage Charges and Estimates" Page?Summary: Due the Charges screen becoming very small when opened from B2B WO, when the number of lines are more than 10 As an alternate it was proposed to open the Charge…Claudia Masovici-Oracle 21 views 3 comments 0 points Most recent by ThomasA-Oracle Service Logistics
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Integration of Service Logisitcs with KronosHi, Wanted to find out if anyone has tried to integrate Service Logistics with Kronos Workforce Management to capture Time card after Debrief is done. Appreciate any fee…Arun Sundaramoorthy-277010 21 views 1 comment 0 points Most recent by Satya Ganti-Oracle Service Logistics -
How to associate estimates with Maintenance WO in Service Logistics?Summary: We are creating multiple Maintenance Work orders on a single RMA line in Service Logistics Depot repair. Need to know how Estimates are associated with Multiple…