Debrief
Discussion List
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How to add attachments in Manage Charges and Estimates UISummary: Need to add attachments in Manage Charges and Estimates UI Content (required): We need to record customer acceptance of the estimates. Thus, we want to upload t…Abhishek Sinha 21 views 1 comment 1 point Most recent by Sandesh Chandrappa-Oracle Service Logistics -
Estimates to be posted into sales order for billingSummary: Estimated charges to be posted into sales order, instead of actual charges getting posted for billing. Content (required): In Service Logistics, We are entering…Muthukumaran J 21 views 1 comment 1 point Most recent by Sandesh Chandrappa-Oracle Service Logistics
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Can Service Logistics Work without Service Cloud?Oracle Service Cloud is not licensed while Maintenance Cloud and Field Service are in scope, Team is thinking to build custom Service request and work order objects to m…
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How to add Attachment Object in Manage Charges and Estimates PageSummary: How to add Attachment Object in Manage Charges and Estimates Page Content (please ensure you mask any confidential information): In Service Logistics "Manage Ch…
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REST API for Projects and Tasks to post the Debrief LinesSummary: We are using Service Logistics REST service debriefs/{debriefHeaderId}/child/lines in OIC program to create Debrief Transactions in Service Logistics > Manage C…
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How to push Descriptive Flexfields Information from Manage Charges Screen to Order ManagementWe are trying to store additional information related to Debrief Header Attributes in RCL_DEBRIEF_HEADER_DFF Table Debrief Line Attributes in RCL_DEBRIEF_LINE_DFF Table …
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How to stop Subscription/warranty contracts getting applied automatically on service charges.Summary: We have requirement that if field service technician finds out that there is physical damage or user created damage and it should not be covered in any contract…
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Currency in Charges tab under Manage Charges and Estimates PageSummary: Do we have an API to Update the Currency in the Charges tab under Manage Charges and Estimates Page Content (please ensure you mask any confidential information…
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Hi Experts, having a requirement to send debrief estimates to Service request contacts.Summary: I am unable to get joins between debriefs(depot repair ) , Service request and RMA orders .I tried joining RCL_DEBRIEF_HEADERS. parent_entity_id with RCL_PARTS_…
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Unable to see Subscription Number in Depot Repair Workbench.Summary Unable to see Subscription Number in Depot Repair Workbench.Content Hi, In Subscription Management module we have defined Subscription for an Asset Number and we… -
Bill Only Sales Order From Debrief in Draft StatusSummary: Currently when we post Debrief charges, the Bill Only Sales Order is created in Submitted Status. Is there any configuration that controls this status? We want …
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Attribute WorkCenterId in WorkOrderOperationEO is required. Work center for operation 10 is not actiSummary Unable to post charges for a work order in Service LogisticsContent I'm using Service Logistics and I'm trying to post charges for a generic work order created i…Riccardo.Quaglia-Oracle 104 views 6 comments 0 points Most recent by John Olszewski-Oracle Service Logistics -
Depot Repair Work Bench - A rule/validation before posting of the debrief chargesHi, Wanted to check if there is a provision to bring in a rule/validation before posting of the charges. This is to cross check if all the required values are updated on…
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What are the tables to tie back the depot repair debrief to the maintenance work orderSummary: We are looking to create a custom data model to provide additional details for depot repair debriefs. We are pulling data from the RCL_DEBRIEF_HEADERS table, an…John Schmottlach 21 views 2 comments 0 points Most recent by John Olszewski-Oracle Service Logistics -
How to send WO Debrief Flexfield values to Sales Order attributes post charging is submittedSummary: Content (please ensure you mask any confidential information): We are facing an issue in order to send flexfields values available at work order debrief, to att…
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You must enter positive number - Error on manage charges page while entering charge lines for LaborYou must enter positive number - Error on manage charges page while entering charge lines for Labor
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Business Event when we save charges on Work order for service contractHi Team, I am looking for the Business event name to trigger the OIC integration on save button on charges of work order. Please find the below screen for the same. Than…
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Depot Repair Workbench - Can we integrate pricing for estimates from third party applicationHi, I just wanted to check if we can pull in the pricing for estimates from third party application. (I.e. out side the Oracle pricing) Note: I have referred the below d…
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Site Dedicated Stocking Location FunctionalitySummary: Using "Manage Stocking Location, We setup a Stocking Location Sub Inventory with Type as "Site Dedicated" and then added a Customer Site as the Address. We then…
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The value RCL_0000039139 provided for the Work Order attribute is invalidSummary: While posting the charges for parts, we are getting this error in Service Logistics. The value RCL_0000039139 provided for the Work Order attribute is invalid A… -
Hi Experts, Need PVO for Service Request Part details and attributes associated to that PVO.Summary: We working on OM extension to default the freight terms,service activity code from service request part details to order management. Content (required): We foun…
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Required table and column mappings for the below mentioned entities from the UISummary: Required table and column mappings for the below mentioned entities from the UI UI Navigation : Service Request > Part Detail > Line Required column : Order Num…
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How to delete a Charge Line created against Maintenance Work OrdersSummary: How to delete Charge Line created against Maintenance Work Order. Content (required): We have a requirement to eliminate the some of the Charges Line generated …
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Create Debrief Corrections and Charges functionality is not working as expectedSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, https://www.oracle.com/webfolder/… -
Error while trying to insert Labor Debrief Line REST API via POSTMANSummary: I am following the REST API explained in https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufacturing/23b/fasrp/op-debriefs-debriefheaderid-child-lines-…
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How to Transfer Service Request Data to Generic Work OrderSummary: We would like to transfer the Problem Description from the Service Request to Generic Work Order Content (required): As a part of Business process, there are fe…
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Approval for Posting Charges Debrief ChargesSummary: We have requirement to submit the Labor, Parts and Expense debrief to be submitted for approval, when posting them to a sale order for billing. Content (require…
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HOW TO MAKE CORRECTIONS FOR DEBRIEF AND CHARGE TRANSACTIONSSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, There are new features discussed …
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Data Migration of Debrief details from Legacy system into Service LogisticsSummary: We have a requirement to migrate data from Legacy system in Oracle Fusion stack. There will be migration of entities like B2B Service request, then associated W…
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How to override the Estimate Price in Service LogisticsSummary: We would like to override the Price in the Service Logistics under Manage Charges and Estimates UI. Content (required): We have a requirement to override the Es…