Charges
Discussion List
-
Create Debrief Corrections and Charges functionality is not working as expectedSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, https://www.oracle.com/webfolder/…venkatesh ravi 12 views 2 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics -
HOW TO MAKE CORRECTIONS FOR DEBRIEF AND CHARGE TRANSACTIONSSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, There are new features discussed …Muthukumaran J 31 views 2 comments 1 point Most recent by Bhargav Nandanwar - Trinamix Service Logistics -
SAC with Fixed Charge Billing Type and Zero Charge do not Show up in Add Fixed Charge PopupSummary: I have created a SAC FS_FOC_TRAVEL attached to Billing Type Fixed Charge. It has Zero Charge checkbox checked. The Billing Type setup for Fixed Charge is also c…Satya Balakrishnan-Oracle 82 views 9 comments 1 point Most recent by Sudhan-Oracle Service Logistics
-
Can we extend Estimates page in service logistics?Summary: We wanted to extend the Estimate page in service logistics by adding new fields, add some actions chains to it and call few REST APIs. Is it possible to extend …
-
How the billing & Costing works in project when a proj based MNT WO is executed from SL for OFS WOSummary: When a project based maintenance work order is executed in field service, how the billing and costing works in project ? Once Debrief is done in field service t…
-
Posting a Single Line Item in Charges in manage work orders and charges in the service logistics .Summary: Hi everyone, In the Service Logistics under Manage Work Order and Charges, I’ve noticed that when I try to post a single line item from the Charges section, the… -
Create index definition and perform initial ingest to OSCS - Ingest names for Service logisticsSummary: We need to run ESS job Create index definition and perform initial ingest to OSCS to get data on search forms/pages. Can anyone please list all Ingest names for…GargiAthalye 3 views 6 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics
-
Is there a way to process costs from various Work Order Charges debrief to cost accounting in bulk?Multiple Field service work orders across service requests exist in the system. Client wishes to update/transfer the costs for all the work order charges (labor and mate…Bhargav Nandanwar - Trinamix 23 views 2 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics
-
Is there any way Expenses on Service Logistics can be captured on Projects Costing?Client wishes to capture expenses from the service logistics debrief page to projects costs. And based on that projects costs, the project billing will be created. So is…Bhargav Nandanwar - Trinamix 21 views 4 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics
-
Hi Experts, having a requirement to send debrief estimates to Service request contacts.Summary: I am unable to get joins between debriefs(depot repair ) , Service request and RMA orders .I tried joining RCL_DEBRIEF_HEADERS. parent_entity_id with RCL_PARTS_…
-
Error When Accessing Computer Telephony Integration in Service RequestEnabling Computer Telephone Integration for Service Request. Getting error messages when adding a contact. Attached screenshots. Please advise if any one faced this issu…Srinivas Pisipati-197494 1 view 1 comment 0 points Most recent by Scott Malcolm-Oracle Supply Chain Planning and Collaboration
-
Automating Start and End Time Based on Duration in Labour ChargesSummary: Is there a way to enter only the duration in the Labour Charges section of Manage Charges and Estimates in Service Logistics, so that the start time and end tim… -
Updated Create MWO when Post Service Charges PresentationContent I have attached an updated version of this presentation that includes enhancement made in 21A and 21C: 21A - More Detailed and Complete Costs and Charges for Fie…John Olszewski-Oracle 32 views 3 comments 4 points Most recent by John Olszewski-Oracle Service Logistics
-
total charges not apearing in depot repair redwood formtotal charges not apearing in depot repair redwood form
-
posting of charges not defaulting ship to location to sales orderSummary: When charges are posted and Asset has ship to location, it is not sending the ship to address to Order management on Billing lines. Taxes in AR invoice should b…
-
how to retrieve Auto Posting Debrief errorsSummary: If auto posting ESS job fails, does it store the errors in any table? We would like to retrieve the Auto posting errors in OIC. Content (please ensure you mask … -
Couldn't create estimate line from work definitionRedwood Estimate Form 25A We are trying to create estimate from work definition but getting this error -
Labor duration round upSummary: Through OIC integration service logistics getting debrief created. we are creating 2 labor charges one Labor charge (activity start time- end time) and travel c…
-
How to rename the "Post Charges and close" button to "Approve"Hi team, In the Order Management > Work Order Charges UI, when we get to the debrief details screen, we want to rename the button "Post Charges and Close" to "Approve" a…
-
Can we get Post Charges button instead of post charges and close on redwood UISummary: The client requirement is to Post charges and then stay on the page instead of clicking on Post charges and close and go back to the redwood UI landing page. Th…
-
How to add handle fee during RMA processSummary: The client wants to have a function that automatically add the handle fee in PartOrders return page. By look at the manual, the parts tabs on service request UI… -
Post Work Order Charges by Technician from other BUSummary: We have the business case where field service engineers would be supporting other business units, for example a customer from Netherlands have requested for a r…hussamyousufkunju-Oracle 1 view 0 comments 0 points Started by hussamyousufkunju-Oracle Service Logistics -
Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi… -
Push Additional Information DFF from Manage Charges Screen to Costing ModuleSummary: For Costing the Field Service Labor correctly, we need to pass few Additional Information from Debrief Manage Charges Screen to the Costing Module. Is there a w…hussamyousufkunju-Oracle 1 view 0 comments 0 points Started by hussamyousufkunju-Oracle Service Logistics
-
Debrief Pricing Charges based on Header DFF AttrbiuteHi, Business Requirement: For Fusion Debrief orders, we have requirement, To adjust the Debrief order price according to debrief Order Header DFF value Estimate Charges …
-
How to setup additional Currency for Debrief Expense ItemsWe are not sending the Expense info to the Costing or Sales Order. We just need to capture what was the Expense Incurred by the Field Service Engineer. However, with one…hussamyousufkunju-Oracle 1 view 0 comments 0 points Started by hussamyousufkunju-Oracle Service Logistics
-
Unable to bill resources with resource instances at the time of Service order debriefSummary: We are unable to bill Resource with resource instances at the time of Service Order debrief in Service Logistics even when price list has been defined for these…
-
Date for getting applicable discounts from SubscriptionsSummary: Let's say; Today's date is 27-Jun-24. There is an Asset A231 which has a subscription (included warranty) that was active from 24-Jun-2023 to 23-Jun-2024. There…Satya Balakrishnan-Oracle 1 view 0 comments 0 points Started by Satya Balakrishnan-Oracle Service Logistics
-
Service Logistics - Pricing Integration PresentationSummary Overview of how Service Logistics calculates Service Charges using Pricing CloudContent Overview of how Service Logistics calculates Service Charges using Pricin…
-
Assets covered under multiple subscriptionsSummary: I have an asset that may have an included warranty (that is active on the day of the service) and the customer has also bought an extended warranty which is als…Satya Balakrishnan-Oracle 11 views 4 comments 0 points Most recent by John Olszewski-Oracle Service Logistics