Charges
Discussion List
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Labor charges is not created for Depot RepairSummary: Hi, Here is my test case - Create SR with Parent Asset Create Return and Ship lines in Parts Details with Depot Repair Logistics activities Perform RMA receipt … -
How to delete a Charge Line created against Maintenance Work OrdersSummary: How to delete Charge Line created against Maintenance Work Order. Content (required): We have a requirement to eliminate the some of the Charges Line generated … -
SAC with Fixed Charge Billing Type and Zero Charge do not Show up in Add Fixed Charge PopupSummary: I have created a SAC FS_FOC_TRAVEL attached to Billing Type Fixed Charge. It has Zero Charge checkbox checked. The Billing Type setup for Fixed Charge is also c…Satya Balakrishnan-Oracle 12 views 2 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Required table and column mappings for the below mentioned entities from the UISummary: Required table and column mappings for the below mentioned entities from the UI UI Navigation : Service Request > Part Detail > Line Required column : Order Num…
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Can we have any extra fields exposed onto Manage Work Orders and Charges page within ServiceLogisticSummary: Hi, We already have many fields exposed onto Manage Work Orders and Charges Screen within Service Logistics. Is that all OOTB field which we have on that page. …
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"Consumables" billing type in Manage Charges and EstimatesSummary: I have defined a SAC called Consumable and tied it to the right order type/line type. I have attached the right Billing type as well. Now, how can I add the Con…Satya Balakrishnan-Oracle 57 views 8 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Create Debrief Corrections and Charges functionality is not working as expectedSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, https://www.oracle.com/webfolder/… -
Post Charges (Debrief) using REST/SOAPSummary: Is there any REST interface available to post charges from a Debrief? We have a scenario where we are importing Debriefs from an external application and under …Satya Balakrishnan-Oracle 52 views 5 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Update Estimate Status using REST/SOAP in Depot Repair WorkbenchSummary: We have requirement to set the Estimate Status in Depot Repair Workbench screen using API. Checked the Rest API, but there is no option to update the Estimate S…
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How to Transfer Service Request Data to Generic Work OrderSummary: We would like to transfer the Problem Description from the Service Request to Generic Work Order Content (required): As a part of Business process, there are fe…
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Approval for Posting Charges Debrief ChargesSummary: We have requirement to submit the Labor, Parts and Expense debrief to be submitted for approval, when posting them to a sale order for billing. Content (require…
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HOW TO MAKE CORRECTIONS FOR DEBRIEF AND CHARGE TRANSACTIONSSummary: To make corrections in a charge line, which is already posted. Content (required): With reference to below release notes link, There are new features discussed …
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How to override the Estimate Price in Service LogisticsSummary: We would like to override the Price in the Service Logistics under Manage Charges and Estimates UI. Content (required): We have a requirement to override the Es…
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After Posting Charges few of the fields are coming as blank in Sales OrderSummary: Hi, After we post the charges from Service Logistics, Sales Order gets created. Within the Sales Order when we look at the fields like Ship to Customer, Ship To…
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Applying Adjustments to Charges/Estimates using Manualpriceadjustments not working as expectedSummary: When trying to apply adjustments to Charges/Estimates using /fscmRestApi/resources/11.13.18.05/manualPriceAdjustments REST service, it is adding adjustment reco…
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Can we import Debriefs via FBDI?Summary: We see that we can create Debriefs/Debrief lines via REST. But for bulk data, can these be imported via FBDI ? Content (required): Version (include the version …Satya Balakrishnan-Oracle 18 views 3 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Service Logistics - Pricing Integration PresentationSummary Overview of how Service Logistics calculates Service Charges using Pricing CloudContent Overview of how Service Logistics calculates Service Charges using Pricin…
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Is it possible to add fixed charges to to a work order in Service Logistics via the REST APISummary: When I try and create the same fixed charges via the REST API, I get the error “ The value of the attribute InventoryItemId isn't valid”. Content (required): I …
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Service Activity Type Usage - Customer Support and Parts ExchangeSummary: We are trying to use Service Logistics for our Business Content (required): Below is the snippet from Oracle Documentation but need more clarity where these bus…
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Attribute WorkCenterId in WorkOrderOperationEO is required. Work center for operation 10 is not actiSummary Unable to post charges for a work order in Service LogisticsContent I'm using Service Logistics and I'm trying to post charges for a generic work order created i…Riccardo.Quaglia-Oracle 70 views 4 comments 0 points Most recent by venkatesh ravi Service Logistics -
Manage Work Orders and Estimate page shows as blank in Service Logistics ScreenHi Team, We are having an issue wherein we do not see any WO related to field service on the Manage Work Orders and Estimates page in Service Logistics . We have already…
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Estimates to be posted into sales order for billingSummary: Estimated charges to be posted into sales order, instead of actual charges getting posted for billing. Content (required): In Service Logistics, We are entering…
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Assets covered under multiple subscriptionsSummary: I have an asset that may have an included warranty (that is active on the day of the service) and the customer has also bought an extended warranty which is als…Satya Balakrishnan-Oracle 16 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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How to add attachments in Manage Charges and Estimates UISummary: Need to add attachments in Manage Charges and Estimates UI Content (required): We need to record customer acceptance of the estimates. Thus, we want to upload t…
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Print estimates from Manage Depot Repair WorkbenchSummary Can we Print estimates from Manage Depot Repair WorkbenchContent HI Team, Can we Print estimates from Manage Depot Repair Workbench. Business needs to send the e… -
VAT Calculation for Estimation in depot repairSummary: Do we have the feature to calculate VAT in Depot repair estimaitons using service logistics Content (required): Client is in repair business and wants to calcul… -
How to add Diagnostics for RepairSummary: We want to add Diagnostics details while doing Estimates/Repairs to capture the Actual Repair Activities which is planned for Repairs Content (required): Enterp…
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Can we default Cost Organization LOV on Manage Estimates & Charges UISummary: Can we default Cost Organization LOV on Manage Estimates & Charges UI to a specific Org ? Content (required): Can we default Cost Organization LOV on Manage Est…
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Can we use dummy Install base in generic Work OrderSummary: Can we use dummy Install base in generic Work Order Content (required): We have a requirement where business is unable to provide correct install base number wh…
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Oracle fusion Service Logistics Implementation Document and user ManualSummary: Oracle fusion Service Logistics Implementation Document and User Manual Content (required): Hello Dears I'm searching for oracle fusion service logistics implem…