Charges
Discussion List
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doubts about RMA order, integrations & parts purchase in Depot repair process flowSummary: We are trying to implement the entire depot repair process flow in Oracle fusion but have some doubts. Content (required): The standard depot repair process flo…
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Activity Field is showing as null in Charges TabSummary: User is trying to add one time fix charge for the depot repair work order on the repair work order Content (required): In Charges Tab, Activity field should dis…Santosh Lingannagari-Oracle 2 views 3 comments 0 points Most recent by Santosh Lingannagari-Oracle Service Logistics
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Implementation Question - How do you assess and charge Use tax?Summary: Material that is purchased for service goes into inventory and therefore does not include use tax at the time of procurement. When field work orders include deb…Arun Sundaramoorthy-277010 22 views 2 comments 2 points Most recent by Arun Sundaramoorthy-277010 Service Logistics
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API to Create Charges for Debrief Document Type = RMASummary: API to Create Charges for Debrief Document Type = RMA Content (required): Hi - Could you please let me know if we have an API available which can trigger the Cr…
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Service Logistics - Create Maintenance Work Order Logic and SetupsSummary Presentation describing Service Logistics - Create Maintenance Work Order Logic and SetupsContent Presentation describing Service Logistics - Create Maintenance …
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Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi…
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Does the feature of Manage Auto Processing Rules for Charge support depot repair chargesSummary: Does the feature of Manage Auto Processing Rules for Charge support depot repair charges Content (required): Version (include the version you are using, if appl…
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How to import charges from maintenance WO automaticallySummary: How to import charges from maintenance WO automatically without manually invoking create charges from UI. Content (required): How to import charges from mainten…
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Labor charges is not created for Depot RepairSummary: Hi, Here is my test case - Create SR with Parent Asset Create Return and Ship lines in Parts Details with Depot Repair Logistics activities Perform RMA receipt …
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Can we capture Asset info on the parts-only flow?Summary: Use case - Customer returns the defective, Vendor sends the new part the replace the defective. Defective and New Parts are enabled for customer asset lifecycle…
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Can we create a WO and also post material and labor cost in Service logistics without Field Service?Summary: Customer has licenced Service Logistics, B2B Service, Maintenance Cloud with base SCM Modules. They have not licensed Field Service. The use case is; They need …Maqsood Mohammed Hussain-Oracle 13 views 5 comments 0 points Most recent by Maqsood Mohammed Hussain-Oracle Service Logistics
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Adjustment is applied twice in ChargesSummary: In the charges, I noticed adjustment is applied twice. Do you know why? Content (required): Here is the test case - Create a subscription for asset#100. In the …
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Maintenance Work Order in Preventative Maintenance Use CaseSummary: MWO created from maintenance program and MWO created from Service Charges Posting Content (required): In Preventative Maintenance Use Case, MWO is created from …
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Post Charges Error Unexpected Exception JBO-29000Summary: Hi Team, While trying to post charges for a Service Work Order, I am getting below error. Content (required): Any lead what could be possible reason. Thank you,…Abhishek Nirgudkar 2 views 3 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Post Charges errors out for a new partSummary: Hi, Here are the steps I follow to see this issue - Create a SR Create a Service WO Add part with SAC (used or returned) Error is thrown like below I tried the …
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Maintenance WO is not created after Service WO Charges is postedSummary: Hi, Here is the steps I followed - 1. Create a SR with IB asset Create a Service WO with type 'Generic' In Manage Charges and Estimates, add a entry for Labor, …
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Updated Create MWO when Post Service Charges PresentationContent I have attached an updated version of this presentation that includes enhancement made in 21A and 21C: 21A - More Detailed and Complete Costs and Charges for Fie…John Olszewski-Oracle 13 views 2 comments 4 points Most recent by Jitendra Singh-Oracle Service Logistics
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Can we post charges for an Asset which has location type as inventory?Summary: Hi Team, We have requirement where the enterprise does the repair/upgrade of its own asset before selling to the customers. Content (required): We were planning…Abhishek Nirgudkar 2 views 2 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Service Logistics LicenseSummary Evaluation of Service LogisticsContent We need some suggestions on the service logistics offerings, We have the following modules Manufacturing Cloud, Maintenanc…
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Depot repair OSP-The PR and PO are not visible in Maintenance Work Order supplier Opn detailsSummary: In Depot repair OSP process- The requisition details are not visible in maintenance Work Order Review Supplier Operation Details page even though the requisitio…
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Labor charges are not getting populated in Depot Repair Order Charges.Summary Labor charges are not getting populated in Depot Repair Order Charges.Content Hi, I have created a Repair Order from Depot Repair workbench and Issues Parts, Cha…
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Does Service Logistics- Depot Repair support integration with project moduleSummary: Does Service Logistics- Depot Repair support integration with project module. In EBS we have the integration between project module and depot repair. Would like…
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Getting Error while posting the WO charges in Manage Charges and Estimates UISummary: Hi, Please see the error attached. I am trying to post the charges for a Generic Work Order but getting this error. The asset ASSET# doesnt belong to organizati…Abhishek Nirgudkar 2 views 2 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Unable to see item on 'Manage Charges and Estimates' UI (Debriefs)Summary: Unable to see item on 'Manage Charges and Estimates' UI (Debriefs) Content (required): Hello Gurus, Once the Debreif is getting created ,coming from OFSC, we ar…
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Create Transfer Order functionality does not result to any destination org in LOV in Manage Depot ReSummary Create Transfer Order functionality does not result to any destination org in LOV in Manage Depot Repair WorkbenchContent Hi , In vision instance I want to trans…Abhishek Nirgudkar 5 views 2 comments 1 point Most recent by John Olszewski-Oracle Service Logistics
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Print estimates from Manage Depot Repair WorkbenchSummary Can we Print estimates from Manage Depot Repair WorkbenchContent HI Team, Can we Print estimates from Manage Depot Repair Workbench. Business needs to send the e…
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Can we edit/delete the charges line in Depot Repair Workbench which has been created via 'Create ChaSummary Can we edit/delete the charges line in Depot Repair Workbench which has been created via 'Create Charge' functionalityContent HI Team, We have a scenario where u…
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How to configure Pricing for Part requirements entered in Service Logistics based on additional attrSummary How to configure Pricing for Part requirements entered in Service Logistics based on additional attributes.Content Hi, In our implementation we got an requiremen…
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Presentation: Service Logistics IntegrationContent Do "Deep Links" sound intriguing? Do REST services excite you? Be sure to check out this latest presentation from Hans Haugerud - Sr. Director of Service Logisti…
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FS Charges Pricing Integration Presentation UpdateSummary I have attached an updated version of this presentationJohn Olszewski-Oracle 36 views 2 comments 1 point Most recent by John Olszewski-Oracle Service Logistics