Charges
Discussion List
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Applying Adjustments to Charges/Estimates using Manualpriceadjustments not working as expectedSummary: When trying to apply adjustments to Charges/Estimates using /fscmRestApi/resources/11.13.18.05/manualPriceAdjustments REST service, it is adding adjustment reco…
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Can we import Debriefs via FBDI?Summary: We see that we can create Debriefs/Debrief lines via REST. But for bulk data, can these be imported via FBDI ? Content (required): Version (include the version …Satya Balakrishnan-Oracle 11 views 3 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Is it possible to add fixed charges to to a work order in Service Logistics via the REST APISummary: When I try and create the same fixed charges via the REST API, I get the error “ The value of the attribute InventoryItemId isn't valid”. Content (required): I …
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Service Activity Type Usage - Customer Support and Parts ExchangeSummary: We are trying to use Service Logistics for our Business Content (required): Below is the snippet from Oracle Documentation but need more clarity where these bus…
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Manage Work Orders and Estimate page shows as blank in Service Logistics ScreenHi Team, We are having an issue wherein we do not see any WO related to field service on the Manage Work Orders and Estimates page in Service Logistics . We have already…
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Print estimates from Manage Depot Repair WorkbenchSummary Can we Print estimates from Manage Depot Repair WorkbenchContent HI Team, Can we Print estimates from Manage Depot Repair Workbench. Business needs to send the e…
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VAT Calculation for Estimation in depot repairSummary: Do we have the feature to calculate VAT in Depot repair estimaitons using service logistics Content (required): Client is in repair business and wants to calcul…
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How to add Diagnostics for RepairSummary: We want to add Diagnostics details while doing Estimates/Repairs to capture the Actual Repair Activities which is planned for Repairs Content (required): Enterp…
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Can we default Cost Organization LOV on Manage Estimates & Charges UISummary: Can we default Cost Organization LOV on Manage Estimates & Charges UI to a specific Org ? Content (required): Can we default Cost Organization LOV on Manage Est…
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Oracle fusion Service Logistics Implementation Document and user ManualSummary: Oracle fusion Service Logistics Implementation Document and User Manual Content (required): Hello Dears I'm searching for oracle fusion service logistics implem…
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Implementation Question - How do you assess and charge Use tax?Summary: Material that is purchased for service goes into inventory and therefore does not include use tax at the time of procurement. When field work orders include deb…Arun Sundaramoorthy-277010 51 views 3 comments 2 points Most recent by John Olszewski-Oracle Service Logistics
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Usage of Cost Organization LOV on Manage Estimates & Charges UISummary: As a part of Work Order processing, we have processed the Work Order. Now, we want to submit the Charges and bill the customer, but the Cost Organization LOV is…Abhishek Sinha 51 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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How to Create Estimates in Manage Charges and Estimates without any Parent TransactionSummary: We have a requirement to generate Estimates before creating any Service Work Order to answer the enquiries about the expected price of repair made by customer o…
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Can anyone help me in finding the SaaS tables mappings for Depot Repair Workbench screen dataSummary: I have received requirement to build BIP/OTBI report on Depot Repair Workbench estimates screen. Could anyone help me in find the either table mappings or otbi …
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Preventive Maintenance of Customer AssetsSummary: Preventive Maintenance of Customer Assets without Field Service/ B2B service Content (required): Hi, We need to perform preventive maintenance of customer asset…
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API to Create Charges for Debrief Document Type = RMASummary: API to Create Charges for Debrief Document Type = RMA Content (required): Hi - Could you please let me know if we have an API available which can trigger the Cr…Sanin Antony T 51 views 4 comments 0 points Most recent by Christian Carrazco-Oracle Service Logistics
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doubts about RMA order, integrations & parts purchase in Depot repair process flowSummary: We are trying to implement the entire depot repair process flow in Oracle fusion but have some doubts. Content (required): The standard depot repair process flo…
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Activity Field is showing as null in Charges TabSummary: User is trying to add one time fix charge for the depot repair work order on the repair work order Content (required): In Charges Tab, Activity field should dis…Santosh Lingannagari-Oracle 21 views 3 comments 0 points Most recent by Santosh Lingannagari-Oracle Service Logistics
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Service Logistics - Create Maintenance Work Order Logic and SetupsSummary Presentation describing Service Logistics - Create Maintenance Work Order Logic and SetupsContent Presentation describing Service Logistics - Create Maintenance …
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Does the feature of Manage Auto Processing Rules for Charge support depot repair chargesSummary: Does the feature of Manage Auto Processing Rules for Charge support depot repair charges Content (required): Version (include the version you are using, if appl…
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How to import charges from maintenance WO automaticallySummary: How to import charges from maintenance WO automatically without manually invoking create charges from UI. Content (required): How to import charges from mainten…
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Can we capture Asset info on the parts-only flow?Summary: Use case - Customer returns the defective, Vendor sends the new part the replace the defective. Defective and New Parts are enabled for customer asset lifecycle…
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Can we create a WO and also post material and labor cost in Service logistics without Field Service?Summary: Customer has licenced Service Logistics, B2B Service, Maintenance Cloud with base SCM Modules. They have not licensed Field Service. The use case is; They need …Maqsood Mohammed Hussain-Oracle 34 views 5 comments 0 points Most recent by Maqsood Mohammed Hussain-Oracle Service Logistics
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Maintenance Work Order in Preventative Maintenance Use CaseSummary: MWO created from maintenance program and MWO created from Service Charges Posting Content (required): In Preventative Maintenance Use Case, MWO is created from …
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Post Charges Error Unexpected Exception JBO-29000Summary: Hi Team, While trying to post charges for a Service Work Order, I am getting below error. Content (required): Any lead what could be possible reason. Thank you,…Abhishek Nirgudkar 11 views 3 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Post Charges errors out for a new partSummary: Hi, Here are the steps I follow to see this issue - Create a SR Create a Service WO Add part with SAC (used or returned) Error is thrown like below I tried the …
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Maintenance WO is not created after Service WO Charges is postedSummary: Hi, Here is the steps I followed - 1. Create a SR with IB asset Create a Service WO with type 'Generic' In Manage Charges and Estimates, add a entry for Labor, …
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Updated Create MWO when Post Service Charges PresentationContent I have attached an updated version of this presentation that includes enhancement made in 21A and 21C: 21A - More Detailed and Complete Costs and Charges for Fie…John Olszewski-Oracle 32 views 2 comments 4 points Most recent by Jitendra Singh-Oracle Service Logistics
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Can we post charges for an Asset which has location type as inventory?Summary: Hi Team, We have requirement where the enterprise does the repair/upgrade of its own asset before selling to the customers. Content (required): We were planning…Abhishek Nirgudkar 12 views 2 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Service Logistics LicenseSummary Evaluation of Service LogisticsContent We need some suggestions on the service logistics offerings, We have the following modules Manufacturing Cloud, Maintenanc…