Post Charges errors out for a new part
Here are the steps I follow to see this issue -
- Create a SR
- Create a Service WO
- Add part with SAC (used or returned)
- Error is thrown like below
I tried the same item in OM for the same customer/site. After I submit the SO, I can see the SO goes to await shipping in DOO.
Also, if I only include Labor or Expense in the charges, I can post the charge without any error.
Do you know what setups I need to check?
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