Charges
Discussion List
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How to restrict Price Adjustment for users in Redwood DebriefSummary: When price list line has been marked to "Allow price adjustment", redwood debrief allows users to adjust the price. A user with "Field Service Administrator" ro… -
Can we add a DFF we created as a coloumn in estimates open view ?Summary: hi Everyone, In service logistics > manage charges and estimates /depot repair work bench > estimates. Our requirement is to add a line value dff as a coloumn i… -
Unable to Create DFF for RCL_ESTIMATE_HEADERS_B (Redwood Estimates)Summary: As part of the Redwood migration, we see a new table RCL_ESTIMATE_HEADERS_B introduced for Estimates. We have a requirement to create a Descriptive Flexfield (D…Prakash Dharamsodh 31 views 4 comments 0 points Most recent by Hans Haugerud-Oracle Service Logistics -
How to display Work Order Charges DFF on the charges table in RedwoodSummary: During debrief technician provides additional information such as Reason, Note, Outcome, etc. This information is stored on the work order charge line as Descri…
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After Posting Charges few of the fields are coming as blank in Sales OrderSummary: Hi, After we post the charges from Service Logistics, Sales Order gets created. Within the Sales Order when we look at the fields like Ship to Customer, Ship To… -
Clarification on Customer and Asset on Work Order ChargesSummary: A service oriented business client is using Maintenance Management, Fusion Service, Field Service and Service Logistics. We are running into an issue in regards…
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Unable to create Work in Process for Service Work Orders - How to accrue unposted costSummary: We need to have the WIP for Service Cost for Service Work Orders, we are unable to only generate the WIP accrual for Service work orders, both WIP and Recogniti…
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Restrict Work Area access to Field Service Administrators in RedwoodCurrently user having Field Service Administrator job role can view all the work areas defined in Service Logistics. How to define job role for admin to prevent access t…Bhargav Nandanwar - Trinamix 1 view 0 comments 1 point Started by Bhargav Nandanwar - Trinamix Service Logistics
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Restrict access of Field Service Administrator job role to Organization level transactions/work areaThe seeded role of Field Service Administrator has data access to every organization created in the Service Logistics. User can view all the work orders created in all t…Bhargav Nandanwar - Trinamix 2 views 0 comments 0 points Started by Bhargav Nandanwar - Trinamix Service Logistics
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Coverages from Under Amendment Subscription Products are not considered in Debrief ChargesSummary: Coverages from Under Amendment Subscription Products are not considered in Debrief Charges Content (please ensure you mask any confidential information): We are…
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Can we make any field in Service Logistics "Work Order Charges" redwood UI as read-only?Summary: Our requirement is to make the Bill-To Address as read-only in the Work Order Charges redwood UI. How can we achieve this? @Hans Haugerud-Oracle
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How Organization ID is set for Labor and Expense Debrief LinesSummary: If we don't pass organization id via REST API, still the functionality sets the organization ID in which the work order is created in. How system does it? We ha…Bhargav Nandanwar - Trinamix 1 view 0 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics
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Add button on Service Logistics Charges page to sync Approved Estimates(Redwood)Summary: Hi Team, We have a requirement to sync Approved Estimates to the Charges page in Service Logistics. We want to: Add a button/action on the Charges page. On clic…
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Need a business event or integration trigger when new Estimates are added in Depot RepairSummary: We are working with the Depot Repair Workbench in Oracle Service Logistics. When users add new Estimate in Estimate section and click Save, we need an event or …
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I am unable to create or add new infolets on the Service Logistics landing page.Summary: I am unable to create or add new infolets on the Service Logistics landing page. When using Page Composer, the ‘Create Infolet’ option is not visible. Please co…srikanth gollapally 12 views 0 comments 0 points Most recent by srikanth gollapally Service Logistics
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Create index definition and perform initial ingest to OSCS - Ingest names for Service logisticsSummary: We need to run ESS job Create index definition and perform initial ingest to OSCS to get data on search forms/pages. Can anyone please list all Ingest names for…
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Labor charges is not created for Depot RepairSummary: Hi, Here is my test case - Create SR with Parent Asset Create Return and Ship lines in Parts Details with Depot Repair Logistics activities Perform RMA receipt … -
Repost Charge ItemsWhenever user had posted the charges in Manage Charges and Estimates. Later, when they added the charge item again and attempted to repost the charges. This is causing a…