Charges
Discussion List
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Hi Experts, having a requirement to send debrief estimates to Service request contacts.Summary: I am unable to get joins between debriefs(depot repair ) , Service request and RMA orders .I tried joining RCL_DEBRIEF_HEADERS. parent_entity_id with RCL_PARTS_… -
Does subscription evaluation work solely depend on Asset?Summary: Customer can have contract for the same asset through different customer accounts. Customer is expecting bill-to and ship-to customer account and site to be eva…
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Non Stock requisition from Service LogisticsSummary: We have a scenario that business is creating service work orders, and in order to complete the work need they raise PO or PR for non stock items or services and…
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Oracle Fusion Cloud Service Logistics - Duplicate Inventory Update on Post Charges and RMA ProcessOracle Fusion Cloud Service Logistics - When click on post charges in the Work Order charges page the inventory gets updated. Later, when the same Work Order is processe… -
Work Order Charge Creation Fails with “CostOrganizationId Isn’t Valid”Summary: I’m configuring Oracle Fusion Service Logistics and encountering an error when creating a Work Order Charge (and related debrief transactions). Content (please …
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Ability to automatically add freight or fee on estimate and debrief lineSummary: Customer has requirement to charge 10% freight of the parts total the estimate and debrief. This application has to be applied regardless of the coverage status…
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Work order charges line level parent assetSummary: Currently, the Parent Asset on the work order changes is restricted to the header level asset or any asset from the asset hierarchy underneath. Customer has a u…
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How to restrict Price Adjustment for users in Redwood DebriefSummary: When price list line has been marked to "Allow price adjustment", redwood debrief allows users to adjust the price. A user with "Field Service Administrator" ro…
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Can we add a DFF we created as a coloumn in estimates open view ?Summary: hi Everyone, In service logistics > manage charges and estimates /depot repair work bench > estimates. Our requirement is to add a line value dff as a coloumn i… -
Unable to Create DFF for RCL_ESTIMATE_HEADERS_B (Redwood Estimates)Summary: As part of the Redwood migration, we see a new table RCL_ESTIMATE_HEADERS_B introduced for Estimates. We have a requirement to create a Descriptive Flexfield (D…Prakash Dharamsodh 31 views 4 comments 0 points Most recent by Hans Haugerud-Oracle Service Logistics
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How to display Work Order Charges DFF on the charges table in RedwoodSummary: During debrief technician provides additional information such as Reason, Note, Outcome, etc. This information is stored on the work order charge line as Descri…
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After Posting Charges few of the fields are coming as blank in Sales OrderSummary: Hi, After we post the charges from Service Logistics, Sales Order gets created. Within the Sales Order when we look at the fields like Ship to Customer, Ship To… -
Clarification on Customer and Asset on Work Order ChargesSummary: A service oriented business client is using Maintenance Management, Fusion Service, Field Service and Service Logistics. We are running into an issue in regards…
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Unable to create Work in Process for Service Work Orders - How to accrue unposted costSummary: We need to have the WIP for Service Cost for Service Work Orders, we are unable to only generate the WIP accrual for Service work orders, both WIP and Recogniti…
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Restrict Work Area access to Field Service Administrators in RedwoodCurrently user having Field Service Administrator job role can view all the work areas defined in Service Logistics. How to define job role for admin to prevent access t…Bhargav Nandanwar - Trinamix 1 view 0 comments 1 point Started by Bhargav Nandanwar - Trinamix Service Logistics
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Restrict access of Field Service Administrator job role to Organization level transactions/work areaThe seeded role of Field Service Administrator has data access to every organization created in the Service Logistics. User can view all the work orders created in all t…Bhargav Nandanwar - Trinamix 2 views 0 comments 0 points Started by Bhargav Nandanwar - Trinamix Service Logistics
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Coverages from Under Amendment Subscription Products are not considered in Debrief ChargesSummary: Coverages from Under Amendment Subscription Products are not considered in Debrief Charges Content (please ensure you mask any confidential information): We are…
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Can we make any field in Service Logistics "Work Order Charges" redwood UI as read-only?Summary: Our requirement is to make the Bill-To Address as read-only in the Work Order Charges redwood UI. How can we achieve this? @Hans Haugerud-Oracle
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How Organization ID is set for Labor and Expense Debrief LinesSummary: If we don't pass organization id via REST API, still the functionality sets the organization ID in which the work order is created in. How system does it? We ha…Bhargav Nandanwar - Trinamix 1 view 0 comments 0 points Most recent by Bhargav Nandanwar - Trinamix Service Logistics
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Add button on Service Logistics Charges page to sync Approved Estimates(Redwood)Summary: Hi Team, We have a requirement to sync Approved Estimates to the Charges page in Service Logistics. We want to: Add a button/action on the Charges page. On clic…
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Need a business event or integration trigger when new Estimates are added in Depot RepairSummary: We are working with the Depot Repair Workbench in Oracle Service Logistics. When users add new Estimate in Estimate section and click Save, we need an event or …
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I am unable to create or add new infolets on the Service Logistics landing page.Summary: I am unable to create or add new infolets on the Service Logistics landing page. When using Page Composer, the ‘Create Infolet’ option is not visible. Please co…srikanth gollapally 11 views 0 comments 0 points Most recent by srikanth gollapally Service Logistics