You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Maintenance WO is not created after Service WO Charges is posted

Accepted answer
2
Views
3
Comments

Summary:

Hi,

Here is the steps I followed -

  1. 1. Create a SR with IB asset
  2. Create a Service WO with type 'Generic'
  3. In Manage Charges and Estimates, add a entry for Labor, then click Post Charges
  4. charge is posted successfully and SO is created like below screenshot -
  5. When I check Maintenance WO in order to see cost record, I don't see any work order created.

Do you know what setups I need to check to fix the issue?

Content (required):

These setups are already configured. One thing I want to point out is that I use the same Inv Org as Maintenance and Operating Org.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!