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Maintenance WO is not created after Service WO Charges is posted

Accepted answer



Here is the steps I followed -

  1. 1. Create a SR with IB asset
  2. Create a Service WO with type 'Generic'
  3. In Manage Charges and Estimates, add a entry for Labor, then click Post Charges
  4. charge is posted successfully and SO is created like below screenshot -
  5. When I check Maintenance WO in order to see cost record, I don't see any work order created.

Do you know what setups I need to check to fix the issue?

Content (required):

These setups are already configured. One thing I want to point out is that I use the same Inv Org as Maintenance and Operating Org.

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