Category 377
Discussion List
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Can we create Estimates in the Depot repair Page through API or FBDI?Summary:Can we create Estimates in the Depot repair Page through API or FBDI? Content (required): Version (include the version you are using, if applicable):11.13.22.10.… -
The contract start date isnt valid. Make sure it contains a value and occurs before the contract endSummary: The submit failed for sales order 1010091, on order line 300000003307149, in schedule 300000003307149. The following error occurred: The contract start date isn… -
Activity Field is showing as null in Charges TabSummary: User is trying to add one time fix charge for the depot repair work order on the repair work order Content (required): In Charges Tab, Activity field should dis…Santosh Lingannagari-Oracle 5 views 3 comments 0 points Most recent by Santosh Lingannagari-Oracle Service Logistics
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How to bring Service Request (Case) from SFDC to Service LogisticsSummary: Please let me know if you have implemented receiving Service requests (case for RMA) from SFDC to Service Logistics. One of my customer has SFDC, wants to bring…Vishnuvarth Subramanian-Oracle 14 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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Implementation Question - How do you assess and charge Use tax?Summary: Material that is purchased for service goes into inventory and therefore does not include use tax at the time of procurement. When field work orders include deb…Arun Sundaramoorthy-277010 21 views 2 comments 2 points Most recent by Arun Sundaramoorthy-277010 Service Logistics
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Simple implementation question - Stocking Locations addresses not showing upSummary: When setting up our stocking locations for the 1st time we've followed the implementation guide but the stocking locations screen does not show the address for …Scott Padgham-Oracle 1 view 2 comments 0 points Most recent by Scott Padgham-Oracle Service Logistics -
Can we have the Complete Debrief Button in Service Logistics "Manage Charges and Estimates" Page?Summary: Due the Charges screen becoming very small when opened from B2B WO, when the number of lines are more than 10 As an alternate it was proposed to open the Charge…Claudia Masovici-Oracle 12 views 3 comments 0 points Most recent by ThomasA-Oracle Service Logistics
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Can we create intersubinventory TO from Depot Repair Workbench?Summary: Can we create intersubinventory TO from Depot Repair Workbench? Content (required): Requirement is we need to create intersubinventory TO to transfer the materi…Aniket Paul 11 views 4 comments 0 points Most recent by Peddiraju Peddineni-Oracle Service Logistics
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API to Create Charges for Debrief Document Type = RMASummary: API to Create Charges for Debrief Document Type = RMA Content (required): Hi - Could you please let me know if we have an API available which can trigger the Cr… -
Calendar for Manned Warehouse Stocking LocationSummary: Hi, Is there any way we can define calendar (for access hours and parts arrival time calculation) for stocking location of Manned Warehouse? Note - we cannot de… -
Integration of Service Logisitcs with KronosHi, Wanted to find out if anyone has tried to integrate Service Logistics with Kronos Workforce Management to capture Time card after Debrief is done. Appreciate any fee…Arun Sundaramoorthy-277010 2 views 1 comment 0 points Most recent by Satya Ganti-Oracle Service Logistics
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Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi… -
Does the feature of Manage Auto Processing Rules for Charge support depot repair chargesSummary: Does the feature of Manage Auto Processing Rules for Charge support depot repair charges Content (required): Version (include the version you are using, if appl…
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How to associate estimates with Maintenance WO in Service Logistics?Summary: We are creating multiple Maintenance Work orders on a single RMA line in Service Logistics Depot repair. Need to know how Estimates are associated with Multiple…
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Link Depot Repair RMA to Repair OrderSummary: Link Depot Repair RMA to Repair Order Content (required): Hi Team - We have created Depot Repair RMA via Service Request REST APIs. RMA Order is visible in Depo…
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Service BOM in Service Request and Repair work orderSummary: Unable to find the service BOM in SR part details UI Content (required): Created a Service BOM( item structure) for an Item in PIM. We are expecting to see the …
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Default the work order Type and subtype while creating depot repair work orderSummary: We are unable to default the work order Type and subtype while creating depot repair work order Content (required): We have setup the work order Type and subtyp…
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How to import charges from maintenance WO automaticallySummary: How to import charges from maintenance WO automatically without manually invoking create charges from UI. Content (required): How to import charges from mainten…
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how to mass create depot repair WO based on the received RMASummary: how to mass create depot repair WO Content (required): how to mass create depot repair WO based on the received RMA based on certain criteria instead of one by …
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Connecting maintenance WO to Depot repair documentSummary: Connecting maintenance WO to Depot repair document Content (required): if you use an API to create Maintenance WO , can we maintain the reference or link to the…
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Need ability to view full location address of Shipment location (address associated with SubinventorSummary: Need ability to view full location address of Shipment location (address associated with Subinventory) in Manage Part Requirements screen. Please let me know wh… -
Question about Parts Sourcing OOB solutionSummary: My client has following business requirement. Service Part Fulfillment: The determination of the available service part that must consider the destination addre…
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Integrating with Parts CatalogSummary: The Parts Catalog functionality has been designed as a means of remote access to the company's spare parts index to be used by mobile personnel. Oracle Field Se…
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Labor charges is not created for Depot RepairSummary: Hi, Here is my test case - Create SR with Parent Asset Create Return and Ship lines in Parts Details with Depot Repair Logistics activities Perform RMA receipt …
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Can we capture Asset info on the parts-only flow?Summary: Use case - Customer returns the defective, Vendor sends the new part the replace the defective. Defective and New Parts are enabled for customer asset lifecycle…
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Can we create a WO and also post material and labor cost in Service logistics without Field Service?Summary: Customer has licenced Service Logistics, B2B Service, Maintenance Cloud with base SCM Modules. They have not licensed Field Service. The use case is; They need …Maqsood Mohammed Hussain-Oracle 11 views 5 comments 0 points Most recent by Maqsood Mohammed Hussain-Oracle Service Logistics
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How to directly Access Installed Base Assets UI/Page to view and manage Customer AssetsSummary: How to directly Access Installed Base Assets UI/Page to view and manage Customer Assets without going through Service or Maintenance? Content (required): We wan… -
Enable Service BOM for customer replaceable parts (parts sales only)Summary: My client deployed third party solution to create Service Request. Technical Support Engineer performs diagnosis and determine that spare part(s) are required t…
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Create part requirement using web serviceSummary: We would like to create a part requirement against a 3rd party document number. Content (required): We would like to create a part requirement against a 3rd par…
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Generation of Field Service Work Orders from Maintenance CloudSummary: Hi, We are implementing the Preventive Maintenance Flow for Customer Assets leveraging Service Logistics, Maintenance Cloud, B2B Service and Field Service. Afte…