Category 377
Discussion List
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In Depot Repair Work Bench the Asset Details are blankSummary: In Depot Repair Work Bench overview tab, the Asset Details are blank. Following steps done. Repair order is already created and the asset number is linked to th… -
Does Service Logistics- Depot Repair support integration with project moduleSummary: Does Service Logistics- Depot Repair support integration with project module. In EBS we have the integration between project module and depot repair. Would like…
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Getting Error while posting the WO charges in Manage Charges and Estimates UISummary: Hi, Please see the error attached. I am trying to post the charges for a Generic Work Order but getting this error. The asset ASSET# doesnt belong to organizati…Abhishek Nirgudkar 39 views 2 comments 0 points Most recent by John Olszewski-Oracle Service Logistics -
Return Routing Rules in Service LogisticsSummary: How can return routing rules work in service logistics? Content (required): If we create Zone, how we map customers with this zone and make sure that any return…Abhishek Nirgudkar 29 views 7 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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How to send the estimates from Depot Repair Workbench to customer?Summary: We have a requirement to send the estimate to the customer from Depot Repair workbench. Is there any report which we can generate and send to the customer? Cont…
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Do we need service request in place in order to create a MWO from depot repair UISummary: Can we create an MWO from depot repair UI without creating an SR. We can create a sales order directly with both RMA and Ship lines and then after RMA receipt c…
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OSP Repair Process DocumentationSummary: Hi All, Could you provide some documentation for OSP repair process? How this can be setup in Service Logistics Depot Repair Content (required): Outside Process…Abhishek Nirgudkar 25 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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Unable to see item on 'Manage Charges and Estimates' UI (Debriefs)Summary: Unable to see item on 'Manage Charges and Estimates' UI (Debriefs) Content (required): Hello Gurus, Once the Debreif is getting created ,coming from OFSC, we ar… -
Getting Field Service Technicians into OFSC Without associating them with a Sub-InventorySummary: Getting Field Service Technicians into OFSC Without associating them with a Sub-Inventory Content (required): Hello Gurus, We are wanting to Sync and fetch all …
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How does return routing rule works?Summary: I need to understand how the return routing rule works in Service Logistics. Content (required): I have setup below values: But after this setup, when I am addi…Abhishek Nirgudkar 31 views 2 comments 0 points Most recent by Hans Haugerud-Oracle Service Logistics
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No Return Part Exchange ScenarioSummary: In service logistics we have come across a requirement where business does not take the damaged/defective item back because of various reasons like it can not b…
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Service Activity Codes details for Advance Exchange and Exchange Scenario for a BOM (CTO) item.Summary: We have a requirement where from a BOM machine only a part come to depot for repair. But mostly customer do advance exchange scenarios. And then they repair the…
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Depot Repair Workbench from the Service Request Details pageSummary: We have a requirement to show Depot Repair progress on Service Request page. As mentioned in Oracle Service Logistics Documentation, there is a way to make this…