Category 377
Discussion List
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How does return routing rule works?Summary: I need to understand how the return routing rule works in Service Logistics. Content (required): I have setup below values: But after this setup, when I am addi…Abhishek Nirgudkar 21 views 2 comments 0 points Most recent by Hans Haugerud-Oracle Service Logistics -
No Return Part Exchange ScenarioSummary: In service logistics we have come across a requirement where business does not take the damaged/defective item back because of various reasons like it can not b…
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Service Activity Codes details for Advance Exchange and Exchange Scenario for a BOM (CTO) item.Summary: We have a requirement where from a BOM machine only a part come to depot for repair. But mostly customer do advance exchange scenarios. And then they repair the…
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Depot Repair Workbench from the Service Request Details pageSummary: We have a requirement to show Depot Repair progress on Service Request page. As mentioned in Oracle Service Logistics Documentation, there is a way to make this…