Category 377
Discussion List
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How to associate estimates with Maintenance WO in Service Logistics?Summary: We are creating multiple Maintenance Work orders on a single RMA line in Service Logistics Depot repair. Need to know how Estimates are associated with Multiple… -
Service BOM in Service Request and Repair work orderSummary: Unable to find the service BOM in SR part details UI Content (required): Created a Service BOM( item structure) for an Item in PIM. We are expecting to see the …
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Default the work order Type and subtype while creating depot repair work orderSummary: We are unable to default the work order Type and subtype while creating depot repair work order Content (required): We have setup the work order Type and subtyp…
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How to import charges from maintenance WO automaticallySummary: How to import charges from maintenance WO automatically without manually invoking create charges from UI. Content (required): How to import charges from mainten… -
how to mass create depot repair WO based on the received RMASummary: how to mass create depot repair WO Content (required): how to mass create depot repair WO based on the received RMA based on certain criteria instead of one by …
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Connecting maintenance WO to Depot repair documentSummary: Connecting maintenance WO to Depot repair document Content (required): if you use an API to create Maintenance WO , can we maintain the reference or link to the…
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Need ability to view full location address of Shipment location (address associated with SubinventorSummary: Need ability to view full location address of Shipment location (address associated with Subinventory) in Manage Part Requirements screen. Please let me know wh… -
Question about Parts Sourcing OOB solutionSummary: My client has following business requirement. Service Part Fulfillment: The determination of the available service part that must consider the destination addre…
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Integrating with Parts CatalogSummary: The Parts Catalog functionality has been designed as a means of remote access to the company's spare parts index to be used by mobile personnel. Oracle Field Se…
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Can we capture Asset info on the parts-only flow?Summary: Use case - Customer returns the defective, Vendor sends the new part the replace the defective. Defective and New Parts are enabled for customer asset lifecycle… -
Can we create a WO and also post material and labor cost in Service logistics without Field Service?Summary: Customer has licenced Service Logistics, B2B Service, Maintenance Cloud with base SCM Modules. They have not licensed Field Service. The use case is; They need …Maqsood Mohammed Hussain-Oracle 36 views 5 comments 0 points Most recent by Maqsood Mohammed Hussain-Oracle Service Logistics
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How to directly Access Installed Base Assets UI/Page to view and manage Customer AssetsSummary: How to directly Access Installed Base Assets UI/Page to view and manage Customer Assets without going through Service or Maintenance? Content (required): We wan… -
Enable Service BOM for customer replaceable parts (parts sales only)Summary: My client deployed third party solution to create Service Request. Technical Support Engineer performs diagnosis and determine that spare part(s) are required t…
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Create part requirement using web serviceSummary: We would like to create a part requirement against a 3rd party document number. Content (required): We would like to create a part requirement against a 3rd par…
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Unable to find part requirements using web serviceSummary: We are exploring the integration for service logistics using REST web service. Created a few part requirements in application but unable to find them using the …
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Is there a way to add a different ship-to customer than the account listed in a Service Request?Summary: We sometimes receive service requests from dealers to return an item for repair, then ship the repaired item to the dealer's customer/ another customer. In the …
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Service Logistics-Depot Repair Descriptive FlexfieldSummary: Do we have in "Service Logistics-Depot Repair" Descriptive Flexfield feature enabled? Unable to find any structure for Depot repair. Appreciate inputs. Thanks.
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Maintenance Work Order in Preventative Maintenance Use CaseSummary: MWO created from maintenance program and MWO created from Service Charges Posting Content (required): In Preventative Maintenance Use Case, MWO is created from …
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Service Logistics- Receiving ProcessSummary: Service Logistics- Receiving Process needs the user to navigate to Inventory module to complete the receiving activity. We have businesses which does minor repa…
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Post Charges Error Unexpected Exception JBO-29000Summary: Hi Team, While trying to post charges for a Service Work Order, I am getting below error. Content (required): Any lead what could be possible reason. Thank you,…Abhishek Nirgudkar 16 views 3 comments 0 points Most recent by John Olszewski-Oracle Service Logistics -
Post Charges errors out for a new partSummary: Hi, Here are the steps I follow to see this issue - Create a SR Create a Service WO Add part with SAC (used or returned) Error is thrown like below I tried the …
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Transfer Order Creation is failed after Parts SearchSummary: Parts Search is working, but TO creation is failed on Service WO Content (required): Here are the steps I followed - 1. Create SR 2. Create Service WO (Generic)…
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Maintenance WO is not created after Service WO Charges is postedSummary: Hi, Here is the steps I followed - 1. Create a SR with IB asset Create a Service WO with type 'Generic' In Manage Charges and Estimates, add a entry for Labor, …
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Service Logistics - OM integration and DFFSummary: Service Logistics - OM integration and DFF. When we create SO in OM from service logistics we are seeing issues when there is a mandatory DFF/EFF attribute to b…
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A subassembly item with child components can be repaired in Depot Repair scenario?Summary: Hi Team, We have a requirement where a subassembly item with its child components comes to Depot for repair and then in Depot we may return one of the child com…
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22B Roadmap for Service LogisticsReview our new 22B roadmap.
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Can we post charges for an Asset which has location type as inventory?Summary: Hi Team, We have requirement where the enterprise does the repair/upgrade of its own asset before selling to the customers. Content (required): We were planning…Abhishek Nirgudkar 17 views 2 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Do Field Service Engineers have access to receive the item into his trunk stock?Summary: Hi Team, I want to know whether FSEs have access to receive the item into his trunk stock during the parts requirement to technician trunk stock process. Conten…Abhishek Nirgudkar 26 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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Depot repair OSP-The PR and PO are not visible in Maintenance Work Order supplier Opn detailsSummary: In Depot repair OSP process- The requisition details are not visible in maintenance Work Order Review Supplier Operation Details page even though the requisitio…
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In Depot Repair Work Bench the Asset Details are blankSummary: In Depot Repair Work Bench overview tab, the Asset Details are blank. Following steps done. Repair order is already created and the asset number is linked to th…