Category 377
Discussion List
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Usage of Cost Organization LOV on Manage Estimates & Charges UISummary: As a part of Work Order processing, we have processed the Work Order. Now, we want to submit the Charges and bill the customer, but the Cost Organization LOV is…Abhishek Sinha 52 views 3 comments 0 points Most recent by Arunkumar Kaliappan-Oracle Service Logistics
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How to Create Estimates in Manage Charges and Estimates without any Parent TransactionSummary: We have a requirement to generate Estimates before creating any Service Work Order to answer the enquiries about the expected price of repair made by customer o…
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Can anyone help me in finding the SaaS tables mappings for Depot Repair Workbench screen dataSummary: I have received requirement to build BIP/OTBI report on Depot Repair Workbench estimates screen. Could anyone help me in find the either table mappings or otbi …
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Price List Default on Add Part ScreenSummary: We would like to default the Price List on the 'Part Details' page. Content (required) The various attributes for the Price List determination includes OU/BU, C…
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Ship Replacement in Parts ReplacementSummary: As per document -> https://docs.oracle.com/en/cloud/saas/service-logistics/23b/fasgs/order-management.html#s20073009 The depot repair shipment process is differ…
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Return and replace Scenario in Depot RepairSummary: We have a requirement where we receive a part which is Obsolete now and we send a new Part Back to customer . We have performed all steps and now Install Base /…
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Need to Create Only One Return Line in the Logistics - B2BSummary: Need to Create only the Return Order Line via the Part Details tab in Service Request Content (required):Scenario: Serialized and Non Serialized Items are Appli…
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Link Depot Repair RMA to Repair OrderSummary: Link Depot Repair RMA to Repair Order Content (required): Hi Team - We have created Depot Repair RMA via Service Request REST APIs. RMA Order is visible in Depo…
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PVO for service charges of the debrief lines for a work orderSummary: PVO for RCL_SERVICE_CHARGES under Debrief lines. Content (required): We have a requirement to fetch service charges of the debrief lines for a work order using …
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Preventive Maintenance of Customer AssetsSummary: Preventive Maintenance of Customer Assets without Field Service/ B2B service Content (required): Hi, We need to perform preventive maintenance of customer asset…
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API to Create Charges for Debrief Document Type = RMASummary: API to Create Charges for Debrief Document Type = RMA Content (required): Hi - Could you please let me know if we have an API available which can trigger the Cr…Sanin Antony T 51 views 4 comments 0 points Most recent by Christian Carrazco-Oracle Service Logistics
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doubts about RMA order, integrations & parts purchase in Depot repair process flowSummary: We are trying to implement the entire depot repair process flow in Oracle fusion but have some doubts. Content (required): The standard depot repair process flo…
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Return and Replace in Depot RepairSummary: Unable to see Replace item while trying to send a new item back to Customers Content (required): We have a requirement where Business replaces and send a new it…
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In create Parts Requirements UI Screen under document types two values are missingSummary:3-32207104841 Content (required): "Service Request" and "Replenish Warehouse" document types are missing in the "Create Part Requirements" form's "Document Types…
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Can we create Estimates in the Depot repair Page through API or FBDI?Summary:Can we create Estimates in the Depot repair Page through API or FBDI? Content (required): Version (include the version you are using, if applicable):11.13.22.10.…
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The contract start date isnt valid. Make sure it contains a value and occurs before the contract endSummary: The submit failed for sales order 1010091, on order line 300000003307149, in schedule 300000003307149. The following error occurred: The contract start date isn…
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Activity Field is showing as null in Charges TabSummary: User is trying to add one time fix charge for the depot repair work order on the repair work order Content (required): In Charges Tab, Activity field should dis…Santosh Lingannagari-Oracle 21 views 3 comments 0 points Most recent by Santosh Lingannagari-Oracle Service Logistics
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How to bring Service Request (Case) from SFDC to Service LogisticsSummary: Please let me know if you have implemented receiving Service requests (case for RMA) from SFDC to Service Logistics. One of my customer has SFDC, wants to bring…Vishnuvarth Subramanian-Oracle 31 views 1 comment 0 points Most recent by John Olszewski-Oracle Service Logistics
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Simple implementation question - Stocking Locations addresses not showing upSummary: When setting up our stocking locations for the 1st time we've followed the implementation guide but the stocking locations screen does not show the address for …Scott Padgham-Oracle 1 view 2 comments 0 points Most recent by Scott Padgham-Oracle Service Logistics
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Can we have the Complete Debrief Button in Service Logistics "Manage Charges and Estimates" Page?Summary: Due the Charges screen becoming very small when opened from B2B WO, when the number of lines are more than 10 As an alternate it was proposed to open the Charge…Claudia Masovici-Oracle 21 views 3 comments 0 points Most recent by ThomasA-Oracle Service Logistics
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Can we create intersubinventory TO from Depot Repair Workbench?Summary: Can we create intersubinventory TO from Depot Repair Workbench? Content (required): Requirement is we need to create intersubinventory TO to transfer the materi…Aniket Paul 31 views 4 comments 0 points Most recent by Peddiraju Peddineni-Oracle Service Logistics
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Calendar for Manned Warehouse Stocking LocationSummary: Hi, Is there any way we can define calendar (for access hours and parts arrival time calculation) for stocking location of Manned Warehouse? Note - we cannot de…
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Integration of Service Logisitcs with KronosHi, Wanted to find out if anyone has tried to integrate Service Logistics with Kronos Workforce Management to capture Time card after Debrief is done. Appreciate any fee…Arun Sundaramoorthy-277010 21 views 1 comment 0 points Most recent by Satya Ganti-Oracle Service Logistics
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Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi…
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Does the feature of Manage Auto Processing Rules for Charge support depot repair chargesSummary: Does the feature of Manage Auto Processing Rules for Charge support depot repair charges Content (required): Version (include the version you are using, if appl…
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How to associate estimates with Maintenance WO in Service Logistics?Summary: We are creating multiple Maintenance Work orders on a single RMA line in Service Logistics Depot repair. Need to know how Estimates are associated with Multiple…
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Service BOM in Service Request and Repair work orderSummary: Unable to find the service BOM in SR part details UI Content (required): Created a Service BOM( item structure) for an Item in PIM. We are expecting to see the …
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Default the work order Type and subtype while creating depot repair work orderSummary: We are unable to default the work order Type and subtype while creating depot repair work order Content (required): We have setup the work order Type and subtyp…
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How to import charges from maintenance WO automaticallySummary: How to import charges from maintenance WO automatically without manually invoking create charges from UI. Content (required): How to import charges from mainten…
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how to mass create depot repair WO based on the received RMASummary: how to mass create depot repair WO Content (required): how to mass create depot repair WO based on the received RMA based on certain criteria instead of one by …