Bill To Account is empty in Edit SR -> Part Details tab

Summary:

This is an issue only in a newly configured POD, but not in other PODs in the same customer site. The Bill To Account site LOV does not show any LOV when I add a Parts request from Edit SR → Part Details (tab)

Content (please ensure you mask any confidential information):

Create a SR linked to an Asset. Ensure you pick a customer against who you can create a new sales order and pick the Bill to Account and Bill To Site. When I add a part request using a SAC with Business Process = "Customer Support", the Ship To account, address, bill to account gets populated.