Parts
Discussion List
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Unable to see the sources of manned/unmanned sources in service logistics part requirementHi All, We have created the manned/unmanned stocking locations, inter organization parameters and transit times are defined. But still in part requirement the source are… -
Ability to Customize parts requirement pageSummary: Can Parts Requirement redwood page (under Service Logisitcs) be customized? Content (please ensure you mask any confidential information): We have requirement t…
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when the subinventory is manned no stocking location but when it is technician it is working.Summary: Hi Every One, When I am trying to create a part Requirement . I am able to get the stocking location for the particular part and stocking location type is techn… -
Hi Experts, having a requirement to send debrief estimates to Service request contacts.Summary: I am unable to get joins between debriefs(depot repair ) , Service request and RMA orders .I tried joining RCL_DEBRIEF_HEADERS. parent_entity_id with RCL_PARTS_…
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Where can I find information on parameters that can be passed for a deep linkI would like to create a deep link from the service request to the parts requirements page. I have the deep link to get to the parts requirements page, but I'd like to p… -
OSS job to enable Parts requirement on Redwood pageSummary: Please confirm the OSS job to be run to enable Parts requirement redwood page in service logistics. Content (please ensure you mask any confidential information…
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How to limit access to the specific Organization on Manage Field Parts Inventory pageSummary: When using Manage Fields Parts Inventory page as Field Service Admin, the Organization field populates all inventory organizations. I have tried to restrict the…
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Manage Field Parts Inventory page is not showing inventory itemsSummary: In Service Logistics, the 'Manage Field Parts Inventory' page is not displaying inventory items in the search results When logging in as a Field Service Technic…
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How to populate warehouse at a header level in order from service requestHi, When orders are created from Service Request, Warehouse is sent to the line level, how do we populate Warehouse at the header level as well for orders created from S…
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part exchanges and depot repair for products and parts that are not Asset TrackedSummary: Is there a way to create Repair Orders in Manage Depot Repair UI for Non-Asset items Content (please ensure you mask any confidential information): We have crea…
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Scheduled Ship Date Calculation in Parts OrderSummary: When ordering parts using the service logistics Parts Order, the scheduled ship date in the transfer order is calculated as the order date plus the number of da…Manisekaran Seetharaman-Oracle 11 views 1 comment 0 points Most recent by Manisekaran Seetharaman-Oracle Service Logistics
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How much time it will take complete Import Setup Data from CSV FileHow much time it will take complete Import Setup Data from CSV File. The process started 5days back, still it is in progress only.
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You can't create the sales order because one or more items can't be priced. (RCL-5985032)Summary: You can't create the sales order because one or more items can't be priced. (RCL-5985032) Content (please ensure you mask any confidential information): We are … -
Ability to default problem description to Maintenance Work Order from Service RequestHi team, We enter the problem description in the Service Request when creation, can we populate the same in the Maintenance Work Order screen, instead of having to fill …
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Ability to default work order status for Maintenance Work OrdersHi team, Please do let me know if we can default the Work Order Status when creating a Maintenance Work Order from Depot Repair Workbench or Manually? So that when the u…
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Ability to add item field in create maintenance work order pageHi team, When we are doing a Depot Repair and creating a maintenance work order from Manage Depot Repair screen, is it possible to add Item field in the pop up that appe…
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Part Requirements - one-time shipping addressSummary Part Requirements - one-time shipping addressContent For PR shipping address, I don't see option to specify one-time address. This is needed if technician wants … -
Mass upload of service activities in service logistics LOVWe have 3,300 service activities to be uploaded in oracle fusion there is no REST API with POST Function, no FBDI and ADFDI is there anyway to bulk upload these service …Muhammad Yahya 21 views 8 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics -
Return Transaction of Inventory IssuanceSummary: After an Inventory Item is utilized in a Field Service Activity, progresses through debriefing and completion stages, and a corresponding transaction is created…
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Generate Preventive Maintenance Generic Service Order for Customer AssetSummary: Hi All We are executing the Preventive Maintenance Flow for Customer Assets leveraging Service Logistics, Maintenance Cloud, B2B Service. we are following the b…
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Can we use dummy Install base in generic Work OrderSummary: Can we use dummy Install base in generic Work Order Content (required): We have a requirement where business is unable to provide correct install base number wh…Nittin Sharma 11 views 1 comment 0 points Most recent by Sandesh Chandrappa-Oracle Service Logistics
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Unable to Create Part RequirementSummary: In Service Logistics --> Manage Part Requirements, system is throwing below error when clicking on Order button. Content (please ensure you mask any confidentia…
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Shipping Method LOV is null in Edit SR -> Part Details tabSummary: Edit SR → Part Details (tab) → Create a new SAC, choose a SAC with Business Process as Depot Repair Logistics. The Shipping Method LOV for Shipment Service Acti…Satya Balakrishnan-Oracle 11 views 2 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Bill To Account is empty in Edit SR -> Part Details tabSummary: This is an issue only in a newly configured POD, but not in other PODs in the same customer site. The Bill To Account site LOV does not show any LOV when I add …Satya Balakrishnan-Oracle 11 views 2 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Destination Organization Has no Value in Part RequirementSummary: While trying to create part requirement in service logistics with type (Replenish Technician Trunk Stock), No destination organization appears. Content (please …Abdelrahman Salah 11 views 2 comments 0 points Most recent by Santosh Lingannagari Service Logistics
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How to identify Warranty Coverage in Depot Repair WorkbenchSummary: We have created a Sales Order for performing the Repair Work on a Product. How can we identify the Warranty Coverage of the Product/Serial Number and accordingl…Abhishek Sinha 101 views 13 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Can we put order in draft status from SR?Summary: While pushing the sales order from the B2B Service Request, the order directly goes to OM. Is there any way we can put the order in draft status from the Servic…
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Depot Repair Workbench - Can we integrate pricing for estimates from third party applicationHi, I just wanted to check if we can pull in the pricing for estimates from third party application. (I.e. out side the Oracle pricing) Note: I have referred the below d…
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Manage Field Parts inventory page does not show org name/code in organization search fieldSummary: Manage Field Parts inventory page does not show any org name/code in organization search field. I had check all setups for Field service org and has all related… -
The value RCL_0000039139 provided for the Work Order attribute is invalidSummary: While posting the charges for parts, we are getting this error in Service Logistics. The value RCL_0000039139 provided for the Work Order attribute is invalid A…