Can we create a WO and also post material and labor cost in Service logistics without Field Service?
Summary:
Customer has licenced Service Logistics, B2B Service, Maintenance Cloud with base SCM Modules. They have not licensed Field Service.
The use case is;
They need to be able to create a work order from the service request and should be able to transact parts and add labor charges.
Example flow could be
- Create Service Request
- Create Work Order and add parts and resource charges
- Post resource and material charges
- Complete Work Order and Service request
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