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Can we create a WO and also post material and labor cost in Service logistics without Field Service? — Cloud Customer Connect
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Can we create a WO and also post material and labor cost in Service logistics without Field Service?

Accepted answer
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Comments

Summary:

Customer has licenced Service Logistics, B2B Service, Maintenance Cloud with base SCM Modules. They have not licensed Field Service.

The use case is;

They need to be able to create a work order from the service request and should be able to transact parts and add labor charges.

Example flow could be

  1. Create Service Request
  2. Create Work Order and add parts and resource charges
  3. Post resource and material charges
  4. Complete Work Order and Service request

Content (required):


Version (include the version you are using, if applicable):

22B

Code Snippet (add any code snippets that support your topic, if applicable):

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