Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Labor charges is not created for Depot Repair

in Service Logistics 7 comments

Summary:

Hi,

Here is my test case -

  1. Create SR with Parent Asset
  2. Create Return and Ship lines in Parts Details with Depot Repair Logistics activities
  3. Perform RMA receipt of the item/serialized asset
  4. Run ESS job 'Send Receipt Confirmation'
  5. Create Depot Repair Work Order based on SR#
  6. Release Maintenance Work Order
  7. Report Resource Transaction with To Charge '1'
  8. Complete Maintenance Work Order
  9. Drill down to Depot Repair Work Order detail on Depot Repair Workbench
  10. Go to Charges subtab, labor charges is not displayed.

I think it's caused by missing setups. Do you know what I should check to fix it?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!