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Preventive Maintenance of Customer Assets

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edited Mar 27, 2023 10:10AM in Service Logistics 7 comments

Summary:

Preventive Maintenance of Customer Assets without Field Service/ B2B service

Content (required):

Hi,

We need to perform preventive maintenance of customer assets and charge the customer for the Labor/Parts used for repair.

Currently we could see the functionality via service logistics, where the preventive maintenance work order need to be managed either via Field service or B2B service module. (https://docs.oracle.com/en/cloud/saas/supply-chain-management/22d/faumm/how-you-use-assets-in-service-logistics.html#s20079777)

Could we complete the preventive maintenance work order and post the charges directly to a Billing or Billing via Sale order or to a sale order via depot repair workbench.

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