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Knowledge Article: Update 20B - Apply Changes to Workflow Notifications soon after Upload

Received Response
edited Jun 3, 2020 9:18AM in Self Service Procurement 8 comments


Apply Changes to Workflow Notifications soon after Upload


Customers / Support

There has been an increase in the number of questions relating to why approval notification changes are not being reflected particularly in Update 20B. I contacted the experts in the concerned product space and have been advised of some instructions to be shared to enable changes made to notifications to be visible sooner than 24 hours as was the previous norm. My understanding is that these changes are in effect in Update 20B.

Attached is a document that you should soon find available from the team that deals with this infrastructure (Financials). What I have provided here is a snippet of the document that should track the process and help you make the adjustments that are necessary to overcome any refresh issues that you might be noticing.

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