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Supplier Portal - Requiring Attention infolet

Received Response
edited Jun 16, 2020 5:30PM in Supplier Management 7 comments


Supplier Portal - Requiring Attention infolet


Hi Supplier Portal experts, 

In Supplier Portal -- Infolet - Requiring Attention

In this infolet -- we are finding  AP invoices with Cancelled status. Suppliers are seeing cancelled invoices of 18 months old , 22 months old data also.  Initially when they see the number in Requiring attention -- they are bit alert to understand the issue and now when they are seeing data for 2 years they are ignoring total process(because they have to do additional search to identify invoices with real issues) 

Oracle support is referring this as expected behavior and Idea /ER is the direction -- I am not understanding why Oracle is considering a Bug (which needs fix) as expected behavior and pushing towards Idea/ER with no road map. 

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