Supplier Portal - Requiring Attention infolet
SummarySupplier Portal - Requiring Attention infolet
Hi Supplier Portal experts,
In Supplier Portal -- Infolet - Requiring Attention
In this infolet -- we are finding AP invoices with Cancelled status. Suppliers are seeing cancelled invoices of 18 months old , 22 months old data also. Initially when they see the number in Requiring attention -- they are bit alert to understand the issue and now when they are seeing data for 2 years they are ignoring total process(because they have to do additional search to identify invoices with real issues)
Oracle support is referring this as expected behavior and Idea /ER is the direction -- I am not understanding why Oracle is considering a Bug (which needs fix) as expected behavior and pushing towards Idea/ER with no road map.