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Time with Customer vs. Time with Analyst — Cloud Customer Connect
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Time with Customer vs. Time with Analyst

Received Response
edited Jun 17, 2020 9:55PM in Reporting & Analytics for B2C Service 3 comments


Time with Customer vs. Time with Analyst


We would like to have two columns on a report to indicate how long a case was with a customer vs. time with an analyst. Has anyone created anything like this or similar?

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