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Track oracle virtual assistant chat session on page reload or navigate to other page

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edited Jul 2, 2020 9:43AM in Communication Channels

Summary

Possibility to stay oracle virtual assistant on same state on page reload or navigate to other page

Content

Hi All,

We have set up and configured Virtual Assistant (OVA) for our OSvC site, We are looking for the possibility to stay ova chat session on the same state when users navigate to different pages or reload the same page. 

When users navigate to a different page the virtual assistant should get the previous chat transcript and render the same page again on a new page.

Regards,

Raj.

 

Javascript that keeps the chat session going as you go to other pages on their site.

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