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Escalation Workflow - escalation should not go to particular person e.g. CFO

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edited Jul 21, 2020 4:24PM in Payables, Payments & Cash Management 4 comments

Summary

Escalation Workflow - escalation should not go to particular person e.g. CFO

Content

Hello Experts, 

We have implemented escalation workflow and it's working but there's a customer requirement to exclude the e.g. CFO from escalation process when the invoice gets escalated.  When the invoice gets escalated, they don't want for the CFO to receive it as he is not responsible for approving escalated invoices. Is there a way around this?  Do you have a set like up similar to this?

Please see attached for the set up.

Regards,

Fernan

 

Version

Fusion Cloud 20B
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