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How to disable the skills apperaing on the chat widget as a welcome message — Cloud Customer Connect
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How to disable the skills apperaing on the chat widget as a welcome message

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edited Aug 5, 2020 2:36PM in Digital Assistant 7 comments

Summary

Not able to disable the Skills from the chat widget as a welcome message

Content

Hi,

I see the skills inside the Digital assistant Chat widget as a welcome message and this issue is consistent for all the DAs.

I have tried to disable maximum no. of utterances as well but the skills appears regardless.

How to disable them and have a welcome message.

eg: Hi, How can I help you today?

Please find the screenshot attached.

Thanks.

Version

Version 20.06
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