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Increase TimeOut Window for OIC WebService Calls (REST) — Cloud Customer Connect
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Increase TimeOut Window for OIC WebService Calls (REST)

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edited Aug 11, 2020 2:22PM in Integration 4 comments

Summary

Increase TimeOut Window for OIC WebService Calls (REST)

Content

Hello,

Would there be a way in OIC to increase the TimeOut window for WebService Calls (ex: REST)?

I have this OIC Main Integration that's calling a Sub-OIC Integration that normally finishes & successfully responds back within 5-10minutes, but MainIntegration is throwing out this 'A 504 Gateway Timeout indicates that the proxy/edge server did not get a response from the upstream/origin server in a given time window.' - though the Sub-Integration successfully finished & sent response, the MainIntegration disregards it and throw timeout error.

We are unable to go with Async call because it's a sequential flow from MainIntegration - the reason of this design.

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